Data Analyst – Utility Division

Our brand is rapidly growing and it’s time to add to our Customer Success Team! We are looking for an enthusiastic Data Analyst–Utility Division who fits with our company culture and is excited to learn energy/utility services every day!

Essential Functions

• Perform Data entry from various utility bill providers.
• Follow procedures and work instructions as applicable.
• Maintaining productivity and quality standards.

Qualifications

• B.Tech
• Excellent Typing Skills (min 40 WPM)
• Excellent English Language Reading/Comprehension

Competencies

• Must be organized, accurate, and detail oriented with the ability to independently and simultaneously prioritize multiple tasks while working under pressure to meet deadlines; not losing sight of goals.
• Ability to work independently, think critically, communicate considerations and recommendations concisely.
• Excellent written and verbal communication skills with the ability to effectively simplify policies and regulations.
• Ability to assess customer service issues, determine proper course of action and respond rapidly to requests.
• Flexible and capable of standing firm on his/her convictions with the ability to work collaboratively in a team environment.
• Sound judgement and discretion in dealing with sensitive and confidential data.
• Proficiency and technical aptitude with MS Word and Excel.

Experience

• Data Processing experience in the Utilities/Energy Field or Invoicing experience 1 + year (Required)

Technical Requirements

• Personal laptop/desktop with required specifications
• Reliable internet connectivity to support remote work

Additional Requirements

This opportunity enhances your work life balance with allowance for remote work. To be successful your computer hardware and internet must meet these minimum requirements:

• Laptop or Desktop:
  • Operating System: Windows
  • Screen Size: 14 Inches
  • Screen Resolution: FHD (1920×1080)
  • Processor: I5 or higher
  • RAM: Minimum 8GB (Must)
  • Type: Windows Laptop
  • Software: AnyDesk
• Internet Speed: 100 MBPS or higher

About ARDEM

ARDEM is a leading Business Process Outsourcing and Business Process Automation Service provider. For over twenty years ARDEM has successfully delivered business process outsourcing and business process automation services to our clients in USA and Canada. We are growing rapidly. We are constantly innovating to become a better service provider for our customers. We continuously strive for excellence to become the Best Business Process Outsourcing and Business Process Automation company.