See how ARDEM helped a law firm reduce class action claims-processing costs by up to 30% through OCR and ICR capture, human validation, exception handling, secure cloud collaboration, and 24/7 access to updated case information.
MANAGED CLASS ACTION CLAIMS PROCESSING CASE STUDY
Up to 30% Lower Class Action Claims Processing Costs Through a Managed Legal Operations Workflow
Up to 30%
Claims-processing cost reduction
24/7
Updated case access
OCR + ICR
Automation-assisted capture
Court deadlines
Scheduled workflow support
Overviewv
A law firm managing a complex biotech-related class action needed a more scalable way to process large volumes of claims records, reports, notices, and supporting documents without consuming legal and paralegal capacity.
The Challenge
Manual document handling increased error, rework, and cost exposure while court deadlines required current claims information to remain accessible.
The workflow also had to protect sensitive company and claimant records while handling varied document formats, discrepancies, incomplete records, and high-volume case data.
The ARDEM Solution
ARDEM created a managed legal claims workflow combining secure intake, document imaging, OCR and ICR capture, structured data extraction, human validation, exception handling, cloud-based collaboration, and status governance.
The engagement reduced claims-processing costs by up to 30% and provided the legal team with 24/7 access to updated case information.
Download the Full
Class Action Claims Processing
Case Study
Class Action Claims Processing
Case Study
For legal operations leaders, claims administrators, litigation support teams, law firm operations leaders, compliance leaders, COOs, and finance executives managing document-intensive matters.
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Why ARDEM
Claims records, reports, notices, and supporting materials entered a controlled workflow.
Automation accelerated conversion of source documents into machine-readable information.
Information was formatted for review, adjudication support, finalization, and case management.
Analysts corrected inconsistencies and validated records before release.
Incomplete, unclear, duplicate, and non-standard records were isolated for focused review.
Cloud collaboration and status tracking kept updated case information accessible.The Managed AP and AR Finance Workflow
ARDEM connected vendor and invoice processing, payment-readiness support, bank activity, cash application, reconciliations, sales order coordination, period-end work, and governance within one controlled finance operations lane.
The Results
ARDEM reduced class action claims-processing costs by up to 30% while giving the legal team 24/7 access to updated case information. The managed workflow combined secure intake, document imaging, OCR and ICR capture, structured claims data, human validation, exception review, cloud collaboration, and deadline-oriented status tracking, shifting repetitive processing work away from internal legal and paralegal resources while supporting current case visibility.
The Document Volume Was Only the Visible Problem
The Larger Risk Was Consuming Legal Capacity While Claims Data and Deadlines Stayed Fragmented
The legal team did not only need faster data capture. It needed claims information that was accurate, validated, secure, current, and usable for review and adjudication support.
Manual processing placed repetitive work on legal and paralegal resources while unclear records, sensitive information, and court-driven schedules increased operating pressure.
Adding permanent staff or OCR software alone would not have created the validation, exception handling, secure collaboration, status visibility, and deadline governance required for a controlled legal workflow.
ARDEM created a managed class action claims workflow around secure intake, document imaging, OCR and ICR capture, structured data preparation, human validation, exception review, cloud-based collaboration, and deadline-oriented status governance. The engagement reduced claims-processing costs by up to 30%.
1
Secure Intake and Control
Organized claims records and supporting paperwork in one workflow.
2
Imaging and OCR/ICR
Converted source documents into machine-readable information.
3
Structured Data Capture
Formatted claims information for legal review and case use.
4
Human Validation
Reviewed captured data and corrected inconsistencies.
5
Exception Handling
Separated unclear, duplicate, incomplete, and non-standard records.
6
Cloud Access and Deadline Support
Maintained 24/7 case visibility and scheduled status governance.
What You’ll See in the Full PDF
The full case study explains how ARDEM structured the manufacturer’s AP and AR operating model, including:
- How high-volume claims documents were organized into one controlled operating lane
- How OCR and ICR accelerated repetitive document capture
- Why human validation remained necessary before legal use
- How incomplete, unclear, duplicate, and non-standard records were isolated
- How cloud-based collaboration created 24/7 access to updated case information
- How the workflow supported court deadlines while reducing processing cost by up to 30%
Managing High-Volume Claims Under Cost and Deadline Pressure?
Download the case study to see how a managed legal operations workflow can combine automation, human validation, secure access, exception control, and deadline readiness.