Business Process Outsourcing (BPO) Sales Manager

Role Overview

Become an integral part of ARDEM Incorporated, a dynamic force in the world of business process outsourcing and automation services. As a Sales Manager, you will lead a vibrant team of sales representatives, targeting clients in the US market, aiming to foster trust, growth, generate leads, and close significant deals.

Responsibilities:

• Spearhead the development and execution of sales strategies to secure new business opportunities.
• Lead and manage a high-performing team of sales representatives, ensuring they achieve their quotas and deliver top-tier customer service.
• Cultivate strong relationships with key customers and strategic partners.
• Work in tandem with other departments to achieve sales goals.
• Oversee sales activities across both local and international markets.
• Handle and resolve customer complaints with finesse.
• Embody the organization’s values, serving as a bridge between internal and external stakeholders.
• Leverage data insights to optimize performance and resources.
• Identify potential markets for expansion and new sales opportunities.

Qualifications:

• Bachelor’s degree in Business Administration, Marketing, or related field. MBA is an advantage.
• 12-15 years of robust sales experience within the BPO industry.
• Demonstrated success in lead generation, deal closure, and quota achievement.
• Proficiency in Microsoft Office Suite.
• Previous experience in selling to the US market.
• Background in BPO service sales related to multiple industries including Data Entry, Finance, Healthcare, and Retail.
• Outstanding communication skills with proficiency in English

✨ Key Traits:

• Critical Thinker: Strong ability to objectively analyze info, relevant data, and create logical solutions.
• Adaptability: Thrive in a dynamic, fast paced environment and swiftly adapt to market changes.

Benefits:

• Competitive salary and benefits package
• Opportunity to work with a growing and dynamic company
• Chance to make a real impact on the lives of our customers
• If you are a highly motivated and experienced sales professional with a proven track record of success, we encourage you to apply for this exciting opportunity.

Be the Difference with ARDEM! If you’re an ambitious sales professional with a proven history of stellar performance, we invite you to seize this unparalleled opportunity with ARDEM Incorporated. Transform your potential into global impact!

About ARDEM:

ARDEM has been around for almost 2 decades and is experiencing rapid growth and working for many notable large companies. We provide specialized “boutique” outsourcing and business automation solutions in the US and abroad. Companies come to us when they are looking for a true partner to help them grow for long term capacity. In each person we add to our customer success team- we are looking for them to help us provide our clients with the white glove service they desire.

Each solution we provide our clients with is unique. This means, you will always be faced with new challenges and exciting opportunities to grow your knowledge in various industries.

NOTE!

ARDEM will never ask for any personal information or banking information during the hiring process for any data entry/processing type of work. If you are contacted by any party claiming to represent ARDEM Incorporated offering work from home jobs – this is fraud. Please disregard and refer to ARDEM’s Careers page for all open job positions. We apologize for any inconvenience caused by such acts.