ARDEM Cloud Platforms

Cloud Technology and Automation for Managed Operations

ARDEM Cloud Platforms are ARDEM’s cloud technology offering, used by our teams as part of managed solutions. We combine the appropriate platforms, automation, specialists and quality controls to deliver the agreed operating result. Automation supports suitable repeatable steps such as data capture; our teams review uncertain information, manage exceptions and own follow-through. The workflow determines which client systems and ARDEM technologies are used and how completed work is verified.

The platform is an enabler, not the relationship itself. We work with your existing systems and introduce ARDEM tools where they improve the agreed operation. Your team does not need to select a product before we can help define the solution.

Discuss your systems and workflow

See what is happening without supervising every task.

A useful workspace connects information to the next action. Depending on the operation and configuration, it can help your team see what has been received, where work stands, what is awaiting review and which issues need a decision.

Documents, comments, status and reporting should support the work without creating a second administrative burden. The views, outputs and update frequency available to your business are agreed around the scope and information sources involved.

Illustrative operating review. Actual views and measures are agreed for the engagement.
Leadership questionInformation that can support the answer
Is the operation meeting the agreed requirement?Received and completed work, with the relevant turnaround and quality measures.
What is blocked, and who is acting?Exception reason, age, supporting information, responsible party and next action.
What keeps happening?Recurring reasons and patterns that warrant investigation.
What improved after an approved change?Comparable before-and-after measures and a record of what changed.

Keep your systems part of the solution.

Your ERP, operational applications and source records remain part of the workflow. During design, we establish how information is received, validated, used and returned, and which system remains responsible for each record or decision.

Connections may use available APIs, secure files or approved application workflows. During design, we agree which systems connect, how information is validated and how frequently each output or status is updated.

How automation and engineering support the workflow

For a data operation, agree what confirms successful delivery, who investigates a rejected or uncertain response, and how changes to fields or reference data are tested. Where the receiving system does not expose acceptance, define the available evidence and keep that limitation visible.

Use the data-workflow evaluation guide to prepare the technical discussion, or review transition readiness. To discuss the actual requirement, share your sources, systems and desired outcome.

Make responsibilities clear, not just the status visible.

ARDEM manages the platform components and operating work included in the engagement. That responsibility is coordinated with processing, quality review, exceptions and reporting rather than left as a separate technical project.

Your business retains the agreed policies, approvals and decision rights. Access, permitted actions, data retention, output requirements and support responsibilities are established for the relevant deployment. A platform’s ability to track payment status does not itself authorize payment release.

During solution design, we review the proposed environment, data access, retention and relevant security documentation with your team. These requirements are defined for the service and deployment you are evaluating.

Your Digital Workspace

Review agreed work, comments and instructions in the shared workspace. The available status views and update frequency are defined for the operation and its information sources.
Business Process Outsourcing Services

Upload and Share Files

Easily drag and drop to share files with the entire team. You can also forward emails with attachments which will be ingested into the processing cycle.

Stay Connected

Collaborate with your team members via email, chat, or video call. Easily share files and provide comments or new instructions for any assignment.

The ARDEM Collaboration Platform

Work From Anywhere and Stay Connected

How does it work? Provide us with your requirements and get access to a workspace on our cloud server. Download our ARDEM Collaboration White Paper to learn more about how our platform helps power your business.

Select tools for the operation, not the other way around.

The platform information below provides reference for different kinds of managed work. Relevance, configuration, reporting and update frequency are established during solution design. These are not a bundle every client must adopt. Start with the operational requirement; our team will help determine which client systems and ARDEM components support it.

In today’s modern world businesses must be efficient and adaptable in order to meet demand. Through the use of cloud platforms, businesses gain visibility, improve accuracy, productivity, and cut overall operational costs.

ARDEM Invoice Manager

ARDEM Invoice Manager is part of ARDEM’s cloud platform offering, used by our team to deliver managed invoice operations. Email intake and AI-assisted capture of PDF invoice headers and line items prepare information for human review. ARDEM specialists correct uncertain data, manage assignments and supplier conversations, and own the agreed quality review, exceptions and follow-through. The managed service defines the required output, system handoffs and retained approval authority.

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ardem invoice manager for Accounts Payable Solutions

ARDEM Utility Manager

ARDEM Utility Manager is ARDEM’s cloud solution for utility-bill records, reporting and system-ready output within a managed engagement. ARDEM combines automation-assisted capture with utility specialists who retrieve bills, validate account and meter records and resolve exceptions. Our team owns the agreed processing and follow-through; the platform supports how we coordinate and deliver that work.

Choose utility bill processing for validated records, utility bill management for ongoing portfolio control, or utility accounts payable for agreed payment activities and follow-through. Existing client systems and ARDEM technology are combined according to the service design.

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ARDEM Receivables Manager

ARDEM Receivables Manager is part of ARDEM's cloud platform offering, used by our team to support managed receivables work. ARDEM owns the agreed operation, combining appropriate technology and automation with accounting specialists, review controls and exception follow-through. The service design establishes what can be automated and what requires specialist action across the agreed cash application, customer follow-up, disputes or reconciliation scope.

Explore the managed receivables approach

ARDEM Transportation Manager

ARDEM Transportation Manager is a cloud solution built by ARDEM, used within our managed logistics operations. Freight-document automation supports data capture and preparation; logistics specialists validate records, resolve exceptions and manage agreed system handoffs. ARDEM owns the defined delivery and uses operational data to identify practical improvements. Interfaces and completion evidence are established for the engagement.

Explore managed logistics delivery

ARDEM Survey Manager

Track all of your campaigns by date, location, month, quarter, year, or campaign type. Once a survey has been uploaded, electronic copies of each survey will be tagged with a unique ID so that can be viewed and referenced on the ARDEM Survey Manager. Push button reporting allows you to customize and create individual reports based on specific questions or answers to make data-driven decisions.

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Survey Processing Services
ARDEM Immunization Manager Cloud Platforms

ARDEM Immunization Manager

The ARDEM Immunization Manager is a cutting-edge platform designed to revolutionize vaccination data management. It offers secure storage of vaccination records, seamless management of insurance details, and real-time vaccination count tracking. The platform utilizes advanced data capture technology for accurate and efficient data extraction. Its user-friendly interface, cost-effectiveness, compliance with regulations, and scalability make it an unparalleled solution for individuals, healthcare providers, and governments. Embrace the ARDEM Immunization Manager to enhance vaccination efforts and contribute to a safer and healthier future.

ARDEM Virtual Manager

ARDEM Virtual Manager is a revolutionary platform that offers clients a live and comprehensive view of their projects, providing valuable insights into data processing, analyst performance, and project milestones. Key features include real-time project tracking, data processing analytics, and analyst performance metrics. Clients can analyze historical data, set and track project goals, and receive customizable reports. The platform enhances project visibility, facilitates proactive decision-making, streamlines collaboration, and fosters continuous improvement. With its scalability and data-driven precision, ARDEM Virtual Manager empowers businesses to optimize project outcomes efficiently in a data-centric world.

ARDEM Virtual Manager AVM Cloud Platforms
Virtual Trainig

ARDEM Virtual Training Services

ARDEM recruits and trains skilled talent with adaptable skills in standard industry practices for high-performance results. Using our virtual training platform, we evaluate and revamp operations to boost productivity and efficiency. This eliminates risk and allows us to provide fully trained teams that are ready to provide back-office support.

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ARDEM Accounts Payable Manager

ARDEM AP Manager is a game-changing platform that provides businesses with a comprehensive and real-time overview of their Account Payable projects. Key features include real-time project status tracking, ticket management, email tracking, invoice payment tracking, and customizable reports.

The platform streamlines project management, improves payment accuracy, and enhances vendor relationships. It empowers organizations with data-driven decision-making and proactive issue resolution, optimizing Account Payable processes for maximum efficiency. With ARDEM AP Manager, businesses can experience the future of Account Payable management and drive success with real-time insights and efficient project management. With ARDEM AP Manager, businesses can optimize their accounts payable process flow, ensuring collaboration and improved process efficiency.

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How to Securely Work with Remote Teams

As businesses and firms shift to remote models of working, the new virtual workplace needs a new set of codes for effective supervision and collaboration. Another important factor that you need to take care of is securing your employees’ work and sensitive data that is shared across systems via cloud servers.

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People and technology need a shared operating process.

A workspace is useful when the team knows the procedures, the required output and how to respond to an exception. Training and operational preparation are part of introducing the agreed workflow; software access alone does not establish readiness.

See how we prepare the operation for transition.

Use visibility to improve the work.

Status and reports can help identify recurring delays, incomplete inputs or differences worth investigating. Our operating team uses available information to validate issues and bring practical recommendations to your leadership.

Some improvements change how ARDEM delivers the work. Others may inform a decision elsewhere in your business. A dashboard is the starting point for that discussion, not evidence that a root cause or financial outcome has already been established.

Questions about platform fit

Do we need to buy a platform before working with ARDEM?

No. We begin with the operational requirement and determine which client systems and ARDEM components support it. Access, configuration and commercial terms are agreed as part of the proposed scope.

Can our team retain its existing tools?

Yes, where the operating approach supports them. Discovery establishes which systems, interfaces and handoffs are practical. We do not assume every client should move to the same platform.

Are all platform features available in every engagement?

No. Capabilities, reporting, integrations and update frequency depend on the selected platform, deployment and agreed scope. We review those details before making a commitment.

Bring us the workflow you need to connect.

Tell us about the systems, information and operating challenge. We will help assess how the pieces can work together, what should remain in your environment and where ARDEM’s technology can add value.

Discuss your systems and workflow

ARDEM Collaboration White Paper

For additional background on the collaboration workspace, use the whitepaper request below. This is separate from discussing a managed-service engagement with our team.

Using Cloud Platforms to Deliver Business Process Outsourcing Services