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ARDEM Document Processing Services

Outsource your Document Processing

Invoice Processing, Utility Bill Processing, Rebate Processing, Paper and Mail- In Survey Processing, Claims Processing, Processing of Test Requisitions which accompany samples in medical and environmental labs – if your current workflow requires processing of paper documents and capturing data from these documents, our Document Processing Services offers an end –to-end solution to you. If information comes to you on paper- public opinion surveys, health claims, vendor invoices, application forms- you can outsource the complete document processing, paper transaction processing and data collection process to ARDEM.

Document Processing what?

For Survey Processing ARDEM offers a complete solution from printing of surveys, mailing of surveys, receipt of surveys, scanning of surveys, data entry from surveys, data coding and tabulation of data from surveys.Surveys completed by respondents are either batched and shipped to ARDEM or, are received daily at our designated PO Box. Survey counts received are tracked, surveys are scanned, data is keyed from surveys with close to 100% accuracy, output data tabulations are created.

For Invoice Processing, ARDEM receives our customers vendor invoices either in paper, or, in electronic format. The requirement is to capture all the data from the invoice- Invoice Date, Invoice Number, Vendor Name, Description of Item, Unit Price, Total Price, Payment Terms etc.- we capture all the data with close to 100% accuracy and deliver the data file in excel ofr other file formats.

For Utility Bill Processing, utility bills are received either in paper or electronic format. Our Document Processing services start with scanning the bills. We key utility energy management data and vendor data from the invoices. We index the bills and make the scanned images and data available to client on our web server.

For Rebate Processing, Rebate forms and coupons are received in the mail at ARDEM. We scan the Rebate forms upon receipt to assure complete audit trail is maintained. Rebate requirements are validated. Rebate Data Entry is completed. Rebate form data validation is performed.

The Document Processing of Test Requisition Forms which accompany medical samples, or environmental test samples includes the processing of all paperwork which accompanies the test samples. We scan the paperwork, key data from the forms, index or rename the records and deliver the output data.

Quality in Document Processing Always

Workflow for the outsourced solution is defined with audit-able quality checks inserted at critical steps of the Document Processing  cycle. Document Processing quality checks would include checks for counts of documents received, counts of documents processed and validation of documents against defined rules. For example, in the processing of rebates validation rules may be utilized to isolate rebates with missing data. In the processing of sample test requisition forms validation may be utilized to check incoming data against allowed Providers.

Document Processing Everywhere

ARDEM provides Document Processing Services, Invoice Processing Services, Survey Processing Services to clients in New York, New Jersey, California, Texas, Virginia, Florida, Virginia, Georgia, Colorado, Wisconsin, Maryland, Kentucky and across the country. These Document Processing services include Survey Processing, Claims Processing, Invoice Processing, Bill Processing, Rebates Processing and Utility Bills Processing.

Why Document Processing with ARDEM?

If your process is well defined – with clear inputs and outputs generally a cost advantage can be achieved by outsourcing the process to a specialist. ARDEM specializes in processing large volume of documents for scanning and data entry. We have the expertise to develop the work processes, structure the quality checks to assure highest quality at the most competitive price.

If you are a Market Research company, you bring value to your clients by analyzing the data collected for your clients. You do not want to spend your energy printing surveys, mailing them out, receiving them, scanning them, keying data from them. Let ARDEM take ownership for your survey processing.

If you are a medical lab you want to spend your time testing the samples. You do not want the samples to sit in a waiting queue while the data accompanying the sample is input into your Laboratory Information system. With ARDEM working for you , you can have data almost in real time so that you can perform the tasks that you are good at.

The same holds true for many of our clients whether it be in Healthcare where ARDEM provides claims processing services, or, in energy management where we provide bill processing services.

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Survey Processing

Printing and mailing of paper surveys. Receipt of surveys, scanning surveys, data collection from surveys, coding of surveys and survey data tabulations.

Claims Processing

Mail processing of healthcare claims, sorting of claims and supporting documents, scanning and data entry from claims.

Sample Processing

Mail processing of paperwork received with samples at the lab. Scanning and data entry from sample documents.

Mail Fulfillment

Mailing of catalogs,  Mailing of surveys, Mailing of samples.

Milestone Counter (in Millions)

Key Strokes
Customer Loyalty Cards

Working with you and your company has been a distinct pleasure. From the initial scanning to the finish product, all those involved in the County Clerk’s office have been impressed by the high level of professionalism exhibited and by your commitment to quality outcome.

Bradford Kendall, Dutchess County- New York

I just received a phone call from Marcie of Procurement with State of Wisconsin asking about ARDEM. Of course, I gave you a great reference.

Nancy Butler, Dept of Health Arkansas

It has been a pleasure working with your company and I will let others know to go to you for surveys.

Brenda Venner, US Navy

ARDEM is a great contact to have. Their quick turnaround with the amount of information we gave them was impressive. The work was legible and easy to understand. It helped us to complete our work by our very short deadline.

Melinda Lee, Fleishman Hillard

Thanks for all the great work. We’ll definitely keep you in mind in future if we need any more work done.

Mike Quinn, Veterans Administration Medical Center

Thank you for your excellent service and responsiveness on all of the projects we’ve completed.

Noelle Vaillancourt, National Research Center