ERP Migrations Need Controlled Invoice Images, Master Data, and Exception Visibility

See how ARDEM helped a national energy distribution provider centralize decentralized invoice intake, digitize AP and utility bill images, align vendor and GL data, surface exceptions, and deliver structured output before an IFS ERP migration.

33,000+

Main invoices processed each month

4,000

Utility invoices processed each month

24 hours

Invoice image availability

5-day cycle

Structured .XLS data delivery


The Challenge

The client was preparing for an IFS ERP migration while managing a fragmented AP and utility bill environment across multiple states and field locations. Utility bills arrived at different offices, invoice images were scattered, GL coding was inconsistent, and autopay bills lacked structured charge detail.

At the same time, the organization was handling 33,000+ main invoices and approximately 4,000 utility invoices each month. The 23-person AP team was heavily involved in manual mail retrieval, imaging, indexing, and data preparation instead of audit, exception, and migration-readiness work.

The ARDEM Solution

ARDEM created a centralized managed workflow that established a controlled utility bill intake path, scanned and digitized invoices, uploaded images into ARDEM Utility Manager and ARDEM Invoice Manager, and aligned invoice activity with vendor, location, and GL reference data.

The operating model combined automation-assisted field population with human validation, dual data entry, QC review, exception handling, scheduled .XLS output, and weekly governance. This gave AP and ERP stakeholders a cleaner information layer before the IFS transition.


The Managed AP and Utility Bill Workflow

ARDEM connected physical intake, digital images, master data, validation, exceptions, and recurring output in one ERP-readiness operating lane.

The Managed AP and Utility Bill Workflow

"*" indicates required fields

This field is for validation purposes and should be left unchanged.
This field is hidden when viewing the form

Why ARDEM

A controlled utility bill receipt path replaced scattered mail handling and supported consistent document digitization.

Invoice images and data were made available through ARDEM Utility Manager and ARDEM Invoice Manager.

Reference files supported vendor matching, GL cross-referencing, and location tagging before downstream use.

Automation-assisted capture was supported by human validation, dual data entry, QC review, and final batch review.

Exceptions, output status, image availability, and unresolved data questions were reviewed through a recurring cadence.

The Results

By centralizing intake, image access, master-data alignment, validation, and scheduled output, ARDEM helped the client create a more controlled AP foundation before the IFS ERP migration.

  • 33,000+ main invoices and approximately 4,000 utility invoices supported each month
  • Invoice images made available within 24 hours of receipt
  • Structured .XLS data delivered on a 5-day schedule
  • Vendor, GL, and location data aligned against approved reference files
  • Multi-site and autopay utility bills processed with charge detail and location context
  • Manual mail handling, scanning, indexing, and validation burden reduced for the internal AP team
  • Operating model expanded into BOL data capture and invoice matching, with 15,000+ additional invoices under testing
ARDEM Partners opti

ERP Migration Risk Begins Before Data Enters the New System

Fragmented Images and Inconsistent Coding Can Carry Old Problems Into a New ERP

The client’s ERP migration depended on more than software configuration. Finance and transformation stakeholders also needed reliable invoice images, consistent vendor and location references, usable GL data, and visibility into exceptions before information moved into the new environment.

The existing AP footprint was decentralized. Utility bills arrived at multiple offices, AP staff sometimes retrieved mail from field locations, invoice images were scattered, and autopay bills did not provide structured charge visibility for analysis and audit support.

More internal effort alone would not centralize the intake path or standardize the data foundation. Software alone would also leave gaps if source documents, vendor records, GL codes, and location references remained inconsistent.

ARDEM created a managed workflow for mail receipt, scanning, imaging, master-data alignment, field capture, human validation, QC review, exception visibility, and scheduled output. This gave the client a cleaner operating foundation before the IFS migration while preserving internal control over approvals, vendor rules, ERP decisions, and final audit oversight.

1

Centralized Intake
Established a controlled PO Box for utility invoices and redirected bill receipt into one managed intake path.

2

Image Visibility
Received mail, scanned invoices, digitized documents, and uploaded images into ARDEM Utility Manager and ARDEM Invoice Manager.

3

Master Data Alignment
Used SFTP vendor files containing vendor numbers, location identifiers, and last-used GL codes as approved reference data.

4

Data Capture and Validation
Captured utility bill fields, main invoice fields, vendor IDs, invoice numbers, GL categories, charge details, and locations.

5

Exception and QC Control
Flagged new vendors, master-data mismatches, GL issues, multi-site bills, and unclear invoice conditions for review.

6

Output and Governance
Delivered structured .XLS output, maintained weekly Teams communication, and supported image upload readiness and unresolved-data follow-through.

Preparing AP Data for an ERP Migration?

Access the full case study to see how ARDEM helped a national energy distribution provider centralize invoice intake, images, utility charge detail, vendor and GL data, exceptions, quality review, and scheduled output before an IFS migration. The case study shows why ERP readiness depends on a controlled operating model around the information entering the new system.