Chat support is a form of real-time messaging where the end-user requests information about a product or service and is answered by a live agent or automated bots to create a sustainable consumer experience.
Today, more and more consumers are turning towards live chat due to their swift customer service response times, sometimes as low as 2 minutes to deliver an overall enhanced consumer experience.
At ARDEM Incorporated, we provide you the perfect mix of people, process and technology to set up live chat support services that provide next-generation customer experience.
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