To hire a virtual assistant means to hire a remote employee on a contractual basis to perform administrative and customer support tasks such as data entry, bookkeeping, and even customer support service.
Hiring a virtual assistant allows companies to scale their internal operations and even customer service/assistance efforts over as they get access to well-trained talent almost instantly instead of having to go through the entire process of vetting, hiring, and training employees.
Other advantages of hiring a virtual assistant include the ability to opt for a flexible working schedule and paying only for as much work as you need to be done. Additionally, you can also add on to your team and hire more virtual assistants as your processing requirements increase and even trim down your team once the seasonal surge is over.
The ability to hire a virtual assistant translates into competitive agility and consumer success without incurring huge costs on internal team building and training.
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