Your ARDEM Team

Team Composition

ARDEM recruits and assigns college-educated, industry qualified, and experienced data analysts, project owners, project managers, and quality control processors.

Certain positions particularly those requiring Exception Resolution will require team members who have strong analytical and problem-solving skills.

ARDEM will also assign a Project Manager to your assignment who is responsible for meeting and exceeding the expectations of your project.

Training and Support

Your Project Manager will have the responsibility of fully understanding the desired workflow and will subsequently train the ARDEM team. In addition to project ownership skills, your project manager will possess good communication skills to keep you updated on project status, any developing issues, or risks.

The Project Manager is the single point of contact and is available on all standard business hours Monday through Friday EST.

For successful implementation of outsourcing projects, ARDEM favors the use of frequent communication with the client in order to increase the efficiency of delivering success.

Scalability

Increasing Capability

The ability to scale resources is vital to support business growth and development while providing the means to handle unexpected hurdles.

By leveraging a large talent pool, ARDEM trains additional FTE to be available on the bench to provide the ability to ramp up during peak seasons to ensure that we can deliver 100% of the time, on time, as per client requirements.

We Build Your Team

What is an FTE?

FTE or Full-Time Equivalent incorporates people with multiple skills to ensure successful delivery on an outsourcing assignment.

The application engineers, database designers, workflow experts, process and quality engineers, trainers, and project managers. We pull all these skills into each ARDEM FTE unit.

Highly Qualified and Experienced.

Trust Your Team

Here are ARDEM, we believe results begin with a successful team. We pick the most qualified team members with deep industry knowledge and extensive work experience to provide the highest accuracy and quality of work. With the best team in place, success is delivered!

Each team supports a qualified Project Manager, the Right Number of FTEs, Full IT support, and Intelligent Developers to provide the best solution. Additionally here at ARDEM, we take pride in becoming a part of your business team and are always available exactly when you need us.