Remote working has seen a huge rise over the years in the U.S. There was a 173% increase in the remote workforce in the U.S. between 2005 and 2018.
This trend has got a further boost in the wake of the coronavirus pandemic, with almost all major businesses shifting temporarily or permanently to the remote working model.
Remote working has changed how businesses looked at outsourcing conventionally.
Outsourcing to experts for quality service, flexible and scalable operations and the latest tools and technology has become the trend after remote working became a routine.
How Remote Working is Increasing Outsourcing
Remote working has led more and more companies to look at outsourcing for several business processes for the following benefits:
Emphasis on quality:
Remote working has enabled companies to focus on quality service for customers. Quality deliverables require advanced technology and a skilled workforce.
Outsourcing provides client companies with quality tasks in several areas like data processing, payroll management, invoice management, etc. Client companies can also offer customized solutions to their clients using the expertise and resources of outsourcing companies.
Enhanced business continuity:
Earlier, companies were working with multiple outsourcing partners. It led to disrupted business continuity during the pandemic.
Businesses are now looking for holistic outsourcing partners who can offer business continuity through long-term relationships. It keeps business operations and customer service unaffected during uncertain times like the pandemic.
Flexibility and adaptability in business operations:
The pandemic resulted in significant fluctuations in the scale of business operations. Attaining immediate flexibility and adaptability to adapt to changing scales of operations can be difficult for a business using fixed internal processes only.
Outsourcing can help businesses adapt to changing scales of business operations without incurring additional expenses of hiring, layoffs, and procuring and selling away fixed assets.
Using niche talent and specialized resources:
Constant innovations and up-gradation in human skills to handle dynamic tasks require companies to stay abreast with the dynamic work environment. Hiring niche talent or training the in-house staff to upskill them can prove to be costly and time-consuming. With the ease of job switching remote working offers, there are high chances the trained staff may leave the company for better opportunities on gaining new skills.
Outsourcing to partners for niche talent and expert workforce can save hiring and training expenses. It also eliminates the fear of attrition of trained employees.
Deployment of advanced tools and working models:
Technology is ever-evolving. Businesses that fail to adapt to technological innovations often find themselves losing their grip in the business space.
Outsourcing to experienced outsourcing partners lets businesses deploy technically advanced processes, tools, and working models for a much lower cost.
Stricter surveillance and cyber security:
In remote working, there is hardly any human interaction between employees and teams, and most of the work is done using software and technology. This has made businesses vulnerable to cybercrime.
Outsourcing partners have cyber security experts who protect data and information from getting vulnerable and exposed to abuse.
ARDEM Inc. is an outsourcing and automation expert that helps businesses achieve economies of scale and efficiency in various business operations. ARDEM offers outsourcing solutions in several areas like data entry, data processing, back-office support, account payable and accounts receivable, account services, etc.
ARDEM provides Business Process Outsourcing and Business Process Automation Services to established companies to help them improve operational Efficiency and Reduce Costs. For more information please reach out to us at pricing@ardem.com or call us at 908-359-2600.
