Category

Business Process Outsourcing

success on an outsourcing project

4 Factors that Help Deliver Success on an Outsourcing Project

By | Business Process Outsourcing | No Comments

Our customers come to us because they want to reduce costs. They come to us when they want to improve their process efficiency to deliver success to an outsourcing project. At ARDEM we build business process automation solutions to help our clients cut their back-office processing costs and improve their business work processes.

Over three decades of successfully delivering projects to my clients, I have learned that answering the following questions have helped me achieve success. Read More

How ARDEM uses Bots for Collecting and Reporting Data from Surveys

By | Automation, Business Process Outsourcing, Business Trends, Data Entry Services | No Comments

In the Survey Workstream at ARDEM, we process a very large number of Surveys daily. These surveys are for multiple different clients and each survey content and format is different. The processing of surveys requires an excess of a hundred separate steps. Starting with sorting and separating of different surveys, file encryption and decryption, data capture of hundreds of fields, data quality audits, data tabulation, creation of presentation charts and ending with data delivery. As a result, businesses often find this process to be time consuming and inefficient. ARDEM utilizes bots for collecting and reporting data from surveys to help automate this process. Read More

inventory-management-systems

Top 7 Inventory Management Tips for Ecommerce Retail Business

By | Business Process Outsourcing, Data Entry Services, Logistics, Retail | No Comments

Ecommerce is one of the largest and most successful online businesses today, turning in massive profits daily. However, the amount of data tracking and management strategy that goes into its daily routine can be a bit overwhelming. The inventory management process is one of the most challenging aspects of running an eCommerce business. This is obviously due to a large number of products and commodities being constantly tracked, an oversight is always a possibility and this is why one must have well-structured inventory management solutions to scale availability of products, scarcity, up-sales and other parameters of the business. Read More

In-House Cloud Management vs Cloud Outsourcing

In-House Cloud Management vs Cloud Outsourcing

By | Business Process Outsourcing, Business Trends, Data Security | No Comments

Cloud computing offers on-demand network access for a variety of different tools and resources providing businesses with increased flexibility and improved management. Businesses quickly find that an in-house IT management team becomes costly. Outsourcing companies can provide customized cloud service solutions based on the unique needs of a business whether it is just a server to view and upload documents or a fully outsourced process. Outsourcing cloud management enables the ability to provide technology solutions at a lower cost while also providing back-end IT support to meet all in-house business challenges. Read More

How Can You Solve In-House Employee Turnover?

How Can You Solve In-House Employee Turnover?

By | Business Process Outsourcing, Business Trends | No Comments

Seasonal businesses tend to find themselves looking for temporary employees due to the constant ebb and flow of productivity. In some cases, it can be difficult to predict the amount of needed resources which causes businesses to quickly hire and train temporary employees. As a result, many rely on the help of temp agencies and often overlook the hidden costs while retaining a high turnover rate. Outsourcing can help reduce employee turnover and offers the flexibility to bring in or reduce the number of resources to work in tandem with your business. Read More

robotic process automation

What is the Key Component to a Successful RPA Implementation?

By | Automation, Business Process Outsourcing, Business Trends | No Comments

Machine learning and artificial intelligence greatly increased the efficiency of businesses by automating various back-end processes. Using tools such as data capture and bots allows a larger volume of data to be extracted and verified to reduce the turnaround time. By utilizing a set of rules, it allows a more uniform and consistent set of data to be extracted. While these modern technologies such as RPA have been shown to increase efficiency, there are often variables that are overlooked which can easily lower accuracy and quality. Read More

Transforming Data Through Automated Data Capture

Transforming Data Through Automated Data Capture

By | Automation, Business Process Outsourcing, Data Entry Services | No Comments

In today’s business world, there is a greater need for increased efficiency to capture, understand, and utilize large sets of data. Automated data capture optimizes the ability to extract data through automated means. Simply put, it helps reduce the amount of time and effort required to process data-intensive processes. Automation of the data extraction process also helps streamline and maintain data consistency to reduce manual errors. Read More

Unlocking Your Potential Through Business Process Automation

Unlocking Your Potential Through Business Process Automation

By | Automation, Business Process Outsourcing, Business Trends | No Comments

In order to meet the needs of the current business world, businesses will need to increase operational growth in order to attain an optimal ROI. The goal is to increase productivity without increasing costs which makes automation the best solution for this task. With an automated process in place, there is an increase in consistency, reduced error rates, and helps free up staff members to concentrate on core competencies. Business Process Automation (BPA) incorporates the use of intelligent automation to streamline your current processes. Read More

Outsourcing Disadvantage Myth: Loss of Managerial Control Due to Outsourcing

Outsourcing Disadvantage Myth: Loss of Managerial Control Due to Outsourcing

By | Business Process Outsourcing, Business Trends | No Comments

A common concern for many businesses that are deciding to outsource is the fear of losing control of their business process. Quite often we hear of businesses that have had negative past experiences of offshore outsourcing which ended up becoming more of an outsourcing disadvantage than a cost-effective solution. So how do some businesses find success while others suffer the consequences? One of the best practices for successful outsourcing is to clearly define your process, keep an open line of communication, and have proper documentation of work. Read More

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