A virtual assistant is a remote employee employed by an outsourcing partner on your behalf to help carry out backend or administrative tasks at a fraction of the cost while providing a higher level of efficiency.
Virtual assistants can prove to be valuable resources for any company especially when they are in a tight spot and need to scale their internal operations within a short span of time to efficiently process an increased volume of transactions.
Partnering with a trusted outsourcing company is a smarter decision because when it comes to hiring virtual assistance you need advanced reporting capabilities to actively track performance metrics. A fully-fledged virtual assistance service enables you to view the performance metrics of your virtual assistant, provide feedback on their performance and even leave updated instructions in real-time.
Additional advantages of hiring virtual assistants include gaining access to talented resources that can be trained to conform to your process in a very short span. Additionally, you get to enjoy a flexible arrangement where you can hire virtual employees for a specific project or working hours as per your fluctuating needs.« Back to Glossary Index