document retention and digitization

Banks must implement document retention policies that meet various requirements and compliances for legality and accountability purposes. With requirements varying from 12 months up to 5 years, keeping the physical documents stored in a facility for long periods of time makes it difficult to retrieve information and easily becomes costly to maintain.

ARDEM designed a solution that incorporates an efficient workflow, tight quality control, and strict data security to meet all of the bank’s requirements. A multi-step quality control procedure was in place from the receipt of the boxes to the verification of scanned images.

As a result, the bank has found a significant reduction in cost in order to retain crucial customer information. In addition to the digitization services, ARDEM also provided secure document disposal services providing a complete document management solution.

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