The trucking and logistics sector is witnessing a dramatic overflow of paperwork and documentation, with the back office working relentlessly to accomplish daily tasks. Many companies use outdated technology that inhibits them from meeting growing demands. As a result, during peak season, the errors multiply, and processes crumble. In cases of unexpected peaks in demand, companies face numerous problems, some of which are discussed below.
- Narrow Supply Chain Visibility
The trucking and logistics sector requires shipments to go through various supply chain entities before reaching the final destination. Companies do not usually have the resources to acquire visibility of the supply chain process.
- Theft or Fraud
The shipments must be secured, so the consignments are not lost or stolen.
- Inefficient Documentation
Manual data entry tasks can lead to errors in the database, causing inefficiencies In the entire process. As a result, the company has to suffer losses.
- Inefficient Communication
The fleet of onsite and offsite staff carrying out the trucking and logistics tasks have to stay updated regarding the status of processes. Inaccuracy or inefficient communication can result in inefficient utilization of resources.
- Delayed Deliveries
Companies that run manual processes are prone to delayed deliveries caused by delayed paperwork or a yielding inspection of goods held at a terminal with missing documents. In many cases, the shipment does not reach on time, causing a possible customer loss.