Outsource Staffing

Staff Outsourcing involves utilizing qualified talent at an outsourcing company to perform your business tasks. Staff Outsourcing service providers give you access to qualified staff. Staff Outsourcing is an attractive business process outsourcing strategy to increase operational efficiency and reduce costs.

What is an FTE in Staff Outsourcing?

Our ARDEM FTE (Full-Time Equivalent) unit may incorporate multiple team members with various skills to ensure the successful delivery of your outsourcing assignment. Our FTE unit may also include the provision of a trained backup team member available on the bench who can fill in during the absence of the primary team member to deliver uninterrupted service to you on your outsourcing assignment. The provision of trained backup and the ability to bring various skills from multiple team members in an ARDEM FTE unit differentiates our staff outsourcing model from simpler contract staffing or freelance model.

How Does Staff Outsourcing Work?

Delivering the Best Staff Outsourcing Solution to You

Best Talent for Your Staff Outsourcing

You have various options when staffing your teams.

• Freelancers are good if your projects are small, one-time and last a short duration.
• Contract staff are a good option if you want to supervise your staff. You are also willing to spend time on training them, and their replacements, or additions to the team, when you scale.
• Sourcing staff from a staff outsourcing service provider is an excellent option if your project is longer term, is ongoing, and you benefit from the accumulation of business process knowledge with time in your team members.

We implement the best practices learned from our own business process outsourcing experience on your staff outsourcing assignment. We start with recruiting the most qualified college-educated talent with requisite industry experience having proficiency in English, or another desired non-English language. When our clients leave the management of the outsourced staff to us, we will next train your team members. We will identify performance metrics to measure performance. Performance is measured daily. We provide continuous daily feedback to your team members to help them improve continuously.

Benefitting from Staff Outsourcing

Improving Your Results with Staff Outsourcing

All-Inclusive Virtual Teams

Outsource Staffing, Your Process Managed By ARDEM

Team Composition

ARDEM recruits and assigns college-educated, industry qualified, and experienced data analysts, project owners, project managers, and quality control processors.

Certain positions particularly those requiring Exception Resolution will require team members who have strong analytical and problem-solving skills.

ARDEM will also assign a Project Manager to your assignment who is responsible for meeting and exceeding the expectations of your project.

Training and Support

Your Project Manager will have the responsibility of fully understanding the desired workflow and will subsequently train the ARDEM team. In addition to project ownership skills, your project manager will possess good communication skills to keep you updated on project status, any developing issues, or risks.

The Project Manager is the single point of contact and is available on all standard business hours Monday through Friday EST.

For successful implementation of outsourcing projects, ARDEM favors the use of frequent communication with the client in order to increase the efficiency of delivering success.

References

1.  https://trainingmag.com/trgmag-article/2017-training-industry-report/

2. https://www.cgsinc.com/blog/measure-onboarding-effectiveness-with-employee-time-to-productivity