How CFOs Measure Success in Accounts Payable Outsourcing KPIs and ROI

Have you decided to give Accounts Payable Outsourcing a go? Are you still wondering whether it would be a game-changer for your business? Outsourced accounts payable can save time, money, and sanity. 

But how do you know it’s working as it should? That’s where KPIs and ROI come into play. In this blog, we will explore how to measure success in accounts payable outsourcing with the help of KPIs and ROI?

KPI stands for Key Performance Indicator. In simple terms, it’s like the dashboard in your car, showing you how things are going. In the world of outsourcing, KPIs are those nifty metrics that let you see if everything’s on the right track or if there are potholes ahead.

Let’s dive a bit deeper into the KPIs for Accounts Payable Outsourcing: 

1. Accuracy

Accuracy is a big deal in accounts payable outsourcing services. It’s all about how many errors pop up in the process. Fewer errors are what we want. Why? Because errors cost time, money, and can be a real headache to fix. So, the lower the error count, the smoother things run. 

2. Processing Time

This one’s all about speed. An accounts payable service provider works on getting the bills paid faster. Faster usually means it’s cheaper. Quick processing keeps everyone happy, especially your vendors who like getting their money on time.

3. Cost Per Invoice

Now, we’re talking about money. How much do you the clients pay the accounts payable companies for each bill to be processed? The goal is to keep this cost as low as possible. Lower costs mean more savings, and that’s always a win.

These KPIs help you keep tabs on how well your Accounts Payable Outsourcing is working. So, keep an eye on them to ensure things are running smoothly and cost-effectively. 

What is ROI in Accounts Payable Outsourcing Services? 

ROI is like this – you put in some money, and you want to get back more money than you put in. It’s the ultimate question of whether you’re making money or just throwing it away.

When it comes to business process outsourcing, ROI is your financial compass. When you have a plan to outsource accounts payable services, you definitely want to know whether it is a smart move? Will it  lead to savings and profits? Will it drain your funds? ROI is a simple but powerful way to measure the success of your investment.

How to Calculate ROI in Accounts Payable Outsourcing 

Let’s make it crystal clear how to calculate ROI in Accounts Payable Outsourcing:

1. Calculate the Cost: First, tally up what you’re paying for outsourcing. This is the money going out.
2. Look at the Benefits: Now, figure out what you’re saving or gaining. Fewer errors, quicker processing, and lower costs all count. This is the money coming in.
3. Subtract the Costs from the Benefits: Take what’s coming in and subtract what’s going out. If you end up with a positive number, you’re in good shape. You’re making money from your accounts payable outsourcing adventure.

Simple as that! Calculating ROI is like looking at your business’s bank balance – you want it to be in the green. 

1. Keeping Things on Track

Think of KPIs (Key Performance Indicators) as your GPS when you’re on a road trip. They keep you on track. KPIs in outsourced accounts payable tell you how well your outsourcing process is working. You can’t fix what you can’t measure, right? So, these indicators help you spot issues, make adjustments, and ensure everything runs smoothly.

2. Saving Time and Money

Remember ROI (Return on Investment) is like your financial compass. It helps you figure out if your outsourcing adventure is paying off. It’s not just about numbers; it’s about saving time and money. If the numbers show you’re saving more than you’re spending, it’s a big win. It means your business is getting more efficient and profitable.

3. Keeping Errors in Check

KPIs, like accuracy, show you how many mistakes are happening. Fewer errors mean fewer headaches, not to mention happier vendors and smoother business relationships. An error-free process saves time and resources, boosting your bottom line.

4. Speeding Up the Process

Processing time matters because faster bill payments often cost less. Plus, it makes your vendors happy, which can lead to better terms and discounts. Faster processing means you are saving on late fees. Besides, you’re also keeping your financial house in order.

6. Cutting Costs

The cost per invoice KPI is a money-saver. By keeping this number down, you’re not just reducing your outsourcing expenses, but you’re also freeing up funds for other important aspects of your business. Lower costs mean more money in your pocket.

When you’re diving into the world of Accounts Payable Outsourcing, you want to partner with someone who gets it. ARDEM isn’t just about crunching numbers; we’re about making your business more efficient and cost-effective. Here’s how we handle KPIs and ROI, in simple, no-nonsense terms.

1. Simplified KPIs

At ARDEM, we focus on what really matters. Accuracy, processing time, and cost per invoice are our KPIs of choice. We believe that these are the building blocks of a successful outsourcing partnership. We make sure that your bills are processed accurately, quickly, and at the lowest possible cost.

2. Accuracy is Our Top Priority

Nobody likes mistakes, right? We know how crucial it is to get things right. We’ve fine-tuned our processes to ensure that accuracy is at the forefront. Fewer errors mean smoother operations, better relationships with your vendors, and less time spent fixing things.

3. Lightning-Fast Processing

Speed is the name of the game in business process outsourcing. We understand that you want your bills paid quickly to take advantage of early payment discounts. Our streamlined outsourced accounts payable processes mean that your bills get processed and paid faster. This doesn’t just save you money; it keeps your financial house in order.

4. Cost-Effective Solutions

We know that the cost per invoice matters to your bottom line. As one of the leading, accounts payable companies, our goal is to keep this number as low as possible. By doing so, we help you save money, freeing up funds for other essential areas of your business.

ROI isn’t just about numbers; it’s about the tangible benefits you gain from outsourcing. We’re committed to ensuring that your investment in accounts payable outsourcing pays off, and here’s how we do it:

1. Cost Transparency

We believe in full transparency when it comes to costs. You should know where your money is going. By having a clear picture of what you’re spending, you can make informed decisions about where to allocate your resources.

2. Tangible Savings

Our approach to outsourcing means real, tangible savings. You’ll see the difference in your bottom line. With fewer errors, quicker processing, and lower costs, the benefits are clear and immediate.

3. Efficiency Boost

Accounts payable outsourcing isn’t just about cost savings. But, it’s also about efficiency. By streamlining your accounts payable processes, we help you do more with less. This efficiency saves you money. Besides, it also frees up time and resources to focus on growing your business.

4. Vendor Relationships

We know that good vendor relationships are essential. By paying your bills promptly and accurately, you keep your vendors happy. Happy vendors might offer you better terms, discounts, or even priority service. It’s a win-win situation.

In conclusion, KPIs and ROI in accounts payable outsourcing aren’t just fancy buzzwords. They’re practical tools that help you keep your business on track, save money, reduce errors, and streamline operations. And when you outsource accounts payable with ARDEM, you’re not just getting a service provider. But, you’re getting a trusted ally dedicated to your success. At ARDEM, we’re all about making your business more efficient, cost-effective, and profitable. We don’t just crunch numbers; we add value to your operations. Our KPIs and ROI approach is tailored to provide you with a clear path towards success in accounts payable outsourcing. Connect with ARDEM today for more information, you can also reach out to us at pricing@ardem.com or call us at 908-359-2600.