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Back-Office Outsourcing: A Steady Partner Through the Nonprofit Life Cycle

By February 15, 2023July 1st, 2024No Comments
Nonprofits back-office outsourcing blog

While working at a nonprofit organization, you get to do many kinds of roles. Apart from getting funds to sustain yourself, you may also have to do many functions. These include HR, accountant, planner, and many more.

In today’s business world, nonprofit organizations are under more pressure than ever before. To comprehend all the corporate-level roles, you’ll require professionals and subject matter experts. And that is why nonprofit outsourcing has gained traction in recent years. Let’s learn how back-office outsourcing can help NPOs.

A Deep Dive Into Nonprofit Outsourcing Life Cycle

Nonprofits often need help with resource management. One of the solutions to these challenges is outsourcing. It can help organizations to make the most of their resources and meet their goals. Outsourcing can also provide a way for nonprofits to reduce costs and increase efficiency.

What are Outsourcing Services?

Outsourcing is when a third party is hired to take over certain activities or services from the nonprofit. For instance, accounting, marketing, web design, and customer service. By outsourcing these services, nonprofits can save time and money and focus on their core mission.

Nonprofits Life Cycle

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The initial planning stage is vital to determining which services should be outsourced. During this stage, nonprofits should consider many things. These are project’s scope, budget, timeline, skills, and knowledge of the third-party provider. Once the initial planning is completed, nonprofits can look for a suitable third-party provider. Research thoroughly to ensure that the provider can meet the nonprofit’s needs.

After you finalize the provider, clearly outline the contract to avoid any confusion later. Ensure that the agreement includes a detailed description of the services provided. It must also include the expected timeline, the payment terms, and additional terms and conditions. Next, the two parties can begin to work together. This may involve regular meetings to discuss progress and any changes that may be required. All these processes ensure that the project is completed on time. They must meet the nonprofit’s goals.

In the end, it is essential to evaluate the success of outsourcing. Doing so will enable the nonprofit to identify areas that need improvement. So,  they can ensure that future similar projects are successful.

Why Should NPO Consider Back-Office Outsourcing?

Back-Office outsourcing is a trend that is rapidly becoming more and more popular with businesses of all sizes. When companies outsource back office for nonprofits, they can gain many benefits. They can reduce costs, increase efficiency, and focus their resources on core business activities. Then, streamlining back-office operations through outsourcing becomes easy. It even improves customer service and reduces the burden of administrative tasks.

Steps to Outsource Back Office for Nonprofits

The first step in outsourcing back-office operations is identifying the tasks that need to be outsourced. This includes payroll, accounts payable, accounts receivable, data entry, customer service, human resources, and more. The next step is to determine the best way to outsource these tasks. You can get it done through a third-party service provider, a shared services provider, or an internal team.  

After finalizing the basic terms, the business can reap the benefits of outsourcing back-office operations. Back-office support services can help companies to save time and money. Also, outsourcing can reduce errors and improve customer service.

Back-Office Outsourcing for Non-Profits with ARDEM

ARDEM is one of the leading BPO services companies, in the US. We offer specialized back-office outsourcing services. These are tailored to meet the unique needs of non-profit organizations. By partnering with ARDEM, non-profits can enhance operational efficiency and reduce costs. They can better allocate resources towards their core missions. Here are the reasons why you must choose ARDEM:

  1. Enhanced Operational Efficiency: ARDEM leverages over 18 years of experience to drive success in non-profit operations. We help them achieve higher operational efficiency.
  2. Cost Reduction: Non-profits can expect a minimum of 30% overhead reduction through our back-office outsourcing services. Thus, they can allow more funds to be directed towards core missions.
  3. Expert Data Management: We are proud of our high-performance and expert data analyst teams. They ensure accurate management of crucial non-profit data, from donor information to financial records.
  4. Specialized Non-Profit Solutions: ARDEM offers tailored solutions for key non-profit areas. These include fundraising, donor processing, finance and accounting, and more, addressing the unique needs of the sector.
  5. Real-Time Data Processing: ARDEM guarantees accurate data processing on the same day. This supports real-time decision making. It also enhances operational responsiveness for non-profits.
  6. Compliance and Accuracy: Services are designed to meet compliance needs. We do this carefully handling of sensitive data. We ensure non-profits meet regulatory requirements effortlessly.
  7. Access to Advanced Technology: ARDEM allows non-profits to gain access to the latest technologies in data processing and automation. We use robotic process automation (RPA), business process automation (BPA), OCR, cloud services, etc. You don’t need any major upfront investment for this
  8. Comprehensive Back-Office Support:  ARDEM provides extensive back-office support. It can be anything from accounting and bookkeeping to data entry and document processing. Thus, we free up non-profit staff to focus on their primary objectives.
  9. Scalability: Outsourcing with ARDEM allows non-profits to scale their operations flexibly. We help you adapt to changes in demand without the constant need to adjust internal resources.
  10. Focus on Core Activities: Back-office outsourcing allows non-profit leaders to concentrate on strategic initiatives and community service. Thus, they can enhance their impact and outreach. 

Conclusion

Outsourcing can be an excellent way for nonprofits to make the most of their resources and meet their goals. However, it is crucial to understand the different stages of the nonprofit life cycle and to ensure that the right third-party provider is chosen. This helps ensure that the project is completed on time and that the nonprofit’s goals are met. 

If you are looking for a company to outsource back office for nonprofits, ARDEM is the one you should choose. With the most impeccable staff, the company will streamline your business processes you can never imagine.

ARDEM provides Business Process Outsourcing and Business Process Automation Services to established companies to help them improve operational Efficiency and Reduce Costs.  For more information please reach out to us  at pricing@ardem.com or call us at 908-359-2600.