A well-established Resort ran into a dilemma: due to the success of their promotional events, there was a large volume of lead slips that would take years to process in-house. The challenges that made processing these lead slips difficult included a two-step qualification check that was required to validate the promotional entry for each lead slip.
After identifying the challenges, ARDEM designed a uniform solution in order to reduce the time required to extract the data and the overall operational costs. Once the lead slips were received, they were prepared and sorted to determine whether or not a slip was valid before scanning occurred.
Using ARDEM’s solution, this data extraction project that would have taken the Resort years in-house to process, was completed within a few months. The lead slips were processed quickly and accurately to be used in a large sales campaigns, yielding immediate results in cost reduction.