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How is Automation Changing the Legal Back Office

By September 23, 2022March 18th, 2024No Comments
automation legal back office law firm outsourcing blog

Law firms are known to spend a considerable amount of time managing redundant tasks. According to data from 2020, more than 63% of the functions executed by legal teams are rule-based and redundant, which do not require human intervention or judgment.

Automation has transformed the legal back office processes, making them less time-consuming, more accurate and efficient. This helps businesses gain greater operational efficiency and increase profitability.

Managing the Data Discovery Process

A critical aspect of automation used by law firms is supporting companies during data discovery. With the help of automation, law firms can support clients through improved deposition management, quick investigations, convenient data storage and increased efficiency.

Automation in Legal Back Office Processes

Here is a summary depicting how automation is benefiting the legal back office processes:

1. Lower Costs 

Automating redundant back office tasks can lower the costs for businesses. Companies no longer have to manage large teams to work dedicatedly to meet deadlines. Back office processes such as data entry can be executed efficiently using automation. This also helps businesses manage large databases efficiently.  

2. Shorter Turnaround time 

Legal back office operations, when automated, get completed much faster. Legal back offices may have to deal with substantial loads of data, which, when executed manually, takes considerable time. Such tasks, when automated, get completed in a shorter turnaround time.

3. Efficient utilization of resources 

Companies using automation for their back office processes can use their employees more efficiently. The in-house team is available to cater to more critical tasks that need their time and attention. This helps businesses in utilizing their employees more efficiently. Additionally, since employees work more diligently in line with the company’s goals, such firms tend to achieve more profitability.

4. Accuracy  

Automation helps businesses manage their data accurately. Legal back offices may be required to attend to monumental datasets. In such situations, performing the task manually can result in errors. Using automation in such processes ensures the tasks get accomplished in an error-free manner with complete accuracy. Since the data is error-free, business managers can rely on it to make suitable decisions.  

BPO service companies offer legal back office services to help clients manage their operations efficiently. Outsourcers provide advanced tools and technologies so businesses can benefit from the latest advancements and enhance their profitability. Additionally, outsourcing companies offer an added layer of security to a company’s data, securing it against any breach.

ARDEM offers Legal Outsourcing Services for established companies processing large volumes of data with greater than 99.97% accuracy. ARDEM supports law firms with back office processing such as class action, documents processing and custom solutions. ARDEM uses advanced techniques to help its clients, such as data management, data entry, data mining, data extraction, plaintiffs management, document processing and claims processing. ARDEM also ensures its clients can benefit from increased accuracy, data reliability, customer confidentiality, data security and reduced cycle time.


Law firms have primarily benefited by automating their back office operations. Outsourcing companies provide advanced technologies and automation techniques for law firms to maximize their operational efficiency and enhance profitability metrics.

ARDEM provides Business Process Outsourcing and Business Process Automation Services to established companies to help them improve operational Efficiency and Reduce Costs.  For more information please reach out to us  at or call us at 908-359-2600.