Category

Business Trends

Trends change constantly, which means that the way business is conducted needs to be flexible and versatile. That is why businesses choose to outsource their in-house tasks. ARDEM provides insight and awareness for business trends in the outsourcing industry from FAQs to tips for business growth.

Riding the Remote Work Wave

Riding the Remote Work Wave 

By Business Process Outsourcing, Business Trends

Despite all warnings, COVID-19 hit the world hard and fast and as unprepared as we were, we all have had to switch to remote work with very little notice or preparation. 

Collaborating effectively while working remotely presents a wide array of challenges in sharing relevant data and work instructions on time. Even now that the lockdown has ended and the economy is slowly but steadily resuming the regular state of affairs, things may not go back to normal immediately.

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Promoting Virtual Collaboration While Working Remotely

By Business Process Outsourcing, Business Trends

Whether you are well accustomed to working from home or have had to adjust to this new way of working during the current situation, you need creative methods to stay productive at home and manage employees who are working remotely.

Working from home comes with its own set of challenges, you need to make sure that your business keeps running while managing remote workers and making sure that all your services run cohesively.

So, in order to make the most of your remote work teams, you need to have certain strategies in place to create synergy and positive collaboration.

Now, there’s no need to rack your brain while searching for answers. We’ve done the work for you and here are the best strategies to promote virtual collaboration while working remotely:

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Will Social Distancing Require Working Remote?

By Business Process Outsourcing, Business Trends

Social distancing has proved to be an effective solution to flatten the curve of COVID-19. While you may be tired of hearing about COVID-19, the fact is that it is the biggest global crisis that we have faced since World War II. 

Whether we look at major world powers or developing countries in the throes of advanced development, all have been severely impacted by the exponential spread of this virus. 

As the situation progresses, most businesses have been forced to switch to the remote mode of working but many lack effective collaboration tools to manage remote teams effectively and securely. 

However, one positive impact can be seen in the rise of remote work teams. The next stage of globalization involves the creation of global teams that leverage diverse talent and are capable of functioning in disruptive scenarios. 

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Business Survival Strategies During the COVID-19 Crisis

Business Survival Strategies During the COVID-19 Crisis

By Business Process Outsourcing, Business Trends

The current pandemic has not just created a medical crisis but also an economic crisis with companies clamouring for business survival strategies to weather the losses incurred in the current scenario.

In times of social distancing, quarantine and lockdowns, how does one keep their business running against all odds?  According to the latest survey by Gartner, a mere 12% of the respondents believed that they were sufficiently prepared to deal with the repercussions of COVID-19 and its after-effects. 56% said they were somewhat prepared while 11% said that they were relatively less prepared or very unprepared. These numbers can give you an idea of the global scenario everywhere.

So, while you are waiting for that government bailout to come through, what are the business survival strategies that you can implement to ensure that you are able to sail through the storm and emerge battered but victorious in the end?

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Manage your remote teams with the ARDEM Collaboration Platform

How to Manage Your Remote Teams Effectively

By Business Process Outsourcing, Business Trends

The 21st century can truly be called the age of digital transformation with technology determining everything from the way we order food and the way we work to the new ways of managing remote teams in times of social distancing.

While offices have witnessed an increased use of collaborative tools and advanced technology, the current situation is seeing a paradigm shift in the structure of the traditional office space. From eliminating the need for paperwork to eliminating the need for physical office space itself, modern technology has completely transformed the working space, swapping desks and conference tables for virtual platforms.

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The ARDEM Collaboration Platform-The Future Digital Workplace

Presenting the Digital Workplace of the Future-The ARDEM Collaboration Platform

By Business Process Outsourcing, Business Trends

While we may be dealing with the resonating effects of the COVID-19 pandemic for the next 2 years to come, one of the biggest changes the current situation has brought about is the increased demand from businesses for a digital workplace that is suited to their needs.

The ongoing crisis and the corresponding need for social distancing have led to an immediate switch to remote working systems in order to ensure that businesses keep functioning in the midst of the quarantine. 

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How ARDEM's Proprietary Ticketing System Drives Collaborative Success

How ARDEM’s Proprietary Ticketing System Drives Collaborative Success

By Business Trends

We live in a culture of speed, we want faster communication, faster internet, and faster delivery of all our desirables. If the pizza doesn’t arrive within 30 mins, you want it to be free. If the video doesn’t stream fast enough, you simply switch to another platform. 

The age of digital transformation and high-speed internet has created a corresponding need for speed in our lives as well. Today, the difference between swift and efficient customer service or slow and cumbersome service can make or break a company. 

In this age of fast services and instant gratification, you also need smart solutions to speed up your business processes, especially customer service and support. People are no longer satisfied with the current state of affairs, they want innovative and advanced services and they want them now.

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Looking for an Effective Way to Work from Home? We have a Cloud-Based Solution for You!

Looking for an Effective Way to Work from Home? We have a Cloud-Based Solution for You!

By Business Process Outsourcing, Business Trends

As the world faces the biggest health crisis since the 2009 Swine Flu outbreak, we need to stay strong and come together as a community to combat COVID-19 and keep our loved ones safe. This means practising social distancing and opting for work from home as required. 

The first and most important thing to do is to not give in to the panic and mass hysteria and to follow the official WHO Guidelines for prevention and safety. Another thing to keep in mind during these trying times is to trust information only from reliable sources and to not credit every piece of information circulating on social media. 

While the outbreak of COVID-19 has created many challenges, a major problem being faced by many across the world is the challenge of how to conduct essential business processes as they work from home. 

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10 Outsourcing Trends that Will Transform the BPO Industry in 2020

Top 10 Business Process Outsourcing Trends in 2020

By Business Process Outsourcing, Business Trends

Outsourcing can be called the combined creation of the modern era of global trade, improving geopolitical relations and worldwide internet connectivity that enables collaborations and integrations across cities, countries and even continents. 

During the initial years, outsourcing was only used for basic processes such as data entry and payroll processing. However, as connectivity expanded and the technological skills of BPO companies advanced, businesses started outsourcing more and more processes/services. Today, you can outsource many backend processes and financial/operation functions such as invoice management, accounts payable processing, survey reporting, and utility bill management to name a few. 

This has driven innovation and created new business process outsourcing trends and practices. 

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