In today’s world, technology is the single unifying factor that is transforming everything, from the way we carry out everyday essential tasks to the way we work, share and collaborate. If steam power was the driving force behind the industrial revolution, then advanced, cognitive automation can be rightly called the driving force behind the digital transformation in business.
Working with remote teams is the new norm rather than the exception and this paradigm shift in the workplace has created a corresponding need for effective collaboration techniques, fully-integrated virtual workspaces and adequate training for remote employees.
Remote employee management requires extensive planning including a system of structured supervision and team meetings that help remote teams stay focused and motivated.
The world has undergone a rapid transformation and the workplace hasn’t been left untouched. The sudden switch to remote working has many companies clamouring to adjust to conditions of the new digital workplace while discovering ways to effectively train remote employees.
The need of the hour is to equip your teams with effective collaboration tools and subscribe to a secure digital workplace that offers extensive connection, communication and sharing features.
However, merely equipping your remote teams is not enough. This is the time to build a strong team, leverage diverse talent and create protocols for remote working.
In the age of social distancing and quarantine, running operations smoothly requires people to work remotely and be successful in collaborating online. This, in turn, requires swift and effective solutions to solve the problem of how to securely work with remote teams.
As businesses and firms shift to remote models of working, the new virtual workplace needs a new set of codes for effective supervision and collaboration. Another important factor that you need to take care of is securing your employees’ work and sensitive data that is shared across systems via cloud servers.
According to the FBI, their Internet Crime Complaint Center (IC3) has seen a spike of nearly 300% in the number of cybersecurity complaints it receives daily during the COCID-19 crisis in comparison to the complaints they received before!
We live in a culture of speed, we want faster communication, faster internet, and faster delivery of all our desirables. If the pizza doesn’t arrive within 30 mins, you want it to be free. If the video doesn’t stream fast enough, you simply switch to another platform.
The age of digital transformation and high-speed internet has created a corresponding need for speed in our lives as well. Today, the difference between swift and efficient customer service or slow and cumbersome service can make or break a company.
In this age of fast services and instant gratification, you also need smart solutions to speed up your business processes, especially customer service and support. People are no longer satisfied with the current state of affairs, they want innovative and advanced services and they want them now.