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Utility Bill Processing

How is Automation Used to Collect Utility Bill Data

By June 8, 2022March 14th, 2024No Comments
utility bill data automation outsourcing

Utility bill processing comes with various challenges. One of the challenges is Utility Bill Data Collection due to variance between service provider formats. Different utility companies across the country present utility data differently. A company with thousands of bills in different forms requires a platform to normalize the data accurately.

By combining advanced technology for data capture and data validation routines, automation can streamline your bill processing, including data collection. It can shorten cycle times, reduce costs, increase accuracy, and enhance sustainability efforts.

How Automation Facilitates Utility Bill Data Collection

Typically, utility bills come in two ways: 

  • electronically via email or downloaded from a website 
  • sent in physical form. 

When there is manual collection of the utility bills, staff members need to categorize and enter them into a system. They have to spend time in data organizing rather than utilizing it. 

Inconsistency of different utility bills in a month is also an issue. Staff members need to devote extra time to checking the bills. For example, bills on utility service providers’ websites may be uploaded a few days late. 

On the other hand, when the utility bill processing is automated, companies can automatically collect data based on defined rules. Automated data collection turns data capture into digital files using Artificial Intelligence or Machine Learning-based tools. Companies can utilize data trends fully and make real-time decisions.

Automation helps utility service providers with fully outlined data on every bill, like meter number, consumption, accounting data, descriptions provided, and total charge. Such important data must be collected and extracted accurately. Then these files can be downloaded in the preferred file format that works best with your system for easy ingestion.

Companies tackle the utility data collection with Automation.

Data Extraction Services

When there is huge pressure on utility providers to remain competitive and find ways to improve their operational efficiency, they prefer outsourcing partners with automation Utility Management Solutions and deliver customer satisfaction.

If you are worried about an extensive library of utility bill configurations, one of the leading BPO companies, ARDEM, can streamline data collection and data extraction processes via Automation.

There will be no time wastage in getting a new customer bill configuration. Leveraging advanced technologies, companies can streamline their utility bill operations further.

ARDEM Utility Manager (AUM) combines advanced technology for data capture services and data entry services to bring the most efficient and cost-effective utility invoice management solution.

Companies prefer to integrate their utility bill process services with ARDEM Workstream, ARDEM Automation, and ARDEM Capture. They can reduce the processing cost by 30% on average. 


Utilize A True Cloud-Based Solution

Outsourcing will be transformed by cloud-based technology.
  • Companies can send utility bills directly to the ARDEM cloud network for sorting and processing in real-time. Machine learning technologies translate paper-based files and images into easily accessible e-files. 
  • Data capture and extraction technology help in utility bill data management, defined specifically for accuracy.  
  • With a streamlined process, automatically generated notifications decrease cycle time. 
  • Easy to integrate into your systems after normalizing the utility data from multiple vendors in different formats.

ARDEM provides Business Process Outsourcing and Business Process Automation Services to established companies to help them improve operational Efficiency and Reduce Costs. For more information, please reach out to us at or call us at 908-359-2600.