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business process automation

May 15
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How Workflow Automation Propels Business Process Improvement  

How Workflow Automation Propels Business Process Improvement  

By Business Process Outsourcing, Automation

In today’s competitive environment there is very little room for error and even less room for operational delays and inefficiencies which leads to a constant need for business process improvement. Backed by automated workflows and smart processes, businesses are continually redefining the limitations of what they can achieve and being left behind is simply not an option. 

Business process improvement or BPI refers to the practice of analyzing, redefining and improving essential business processes for optimum performance and improving the quality of customer experience.

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Mar 11
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10 Outsourcing Trends that Will Transform the BPO Industry in 2020

Top 10 Business Process Outsourcing Trends in 2020

By Business Trends, Business Process Outsourcing

Outsourcing can be called the combined creation of the modern era of global trade, improving geopolitical relations and worldwide internet connectivity that enables collaborations and integrations across cities, countries and even continents. 

During the initial years, outsourcing was only used for basic processes such as data entry and payroll processing. However, as connectivity expanded and the technological skills of BPO companies advanced, businesses started outsourcing more and more processes/services. Today, you can outsource many backend processes and financial/operation functions such as invoice management, accounts payable processing, survey reporting, and utility bill management to name a few. 

This has driven innovation and created new business process outsourcing trends and practices. 

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Aug 28
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Automate Your Business Processes with ARDEM Incorporated

By Business Process Outsourcing, Automation, Business Trends

Outsourcing is a fantastic way for businesses to improve efficiencies and performance. Business process outsourcing, or BPO, is the practice of contracting a specific work process or processes to an external service provider. Here at ARDEM Incorporated, we build the best outsourcing solutions by melding skilled people, effective processes, and innovative technologies. We work with businesses of all sizes, from independent consultants to large companies. Read More

Aug 07
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success on an outsourcing project

4 Factors that Help Deliver Success on an Outsourcing Project

By Business Process Outsourcing

Our customers come to us because they want to reduce costs. They come to us when they want to improve their process efficiency to deliver success to an outsourcing project. At ARDEM we build business process automation solutions to help our clients cut their back-office processing costs and improve their business work processes.

Over three decades of successfully delivering projects to my clients, I have learned that answering the following questions have helped me achieve success. Read More

Jul 29
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How ARDEM uses Bots for Collecting and Reporting Data from Surveys

By Automation, Business Process Outsourcing, Business Trends, Data Entry Services

In the Survey Workstream at ARDEM, we process a very large number of Surveys daily. These surveys are for multiple different clients and each survey content and format is different. The processing of surveys requires an excess of a hundred separate steps. Starting with sorting and separating of different surveys, file encryption and decryption, data capture of hundreds of fields, data quality audits, data tabulation, creation of presentation charts and ending with data delivery. As a result, businesses often find this process to be time consuming and inefficient. ARDEM utilizes bots for collecting and reporting data from surveys to help automate this process. Read More

Dec 31
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Unlocking Your Potential Through Business Process Automation

Unlocking Your Potential Through Business Process Automation

By Business Process Outsourcing, Automation, Business Trends

In order to meet the needs of the current business world, businesses will need to increase operational growth in order to attain an optimal ROI. The goal is to increase productivity without increasing costs which makes automation the best solution for this task. With an automated process in place, there is an increase in consistency, reduced error rates, and helps free up staff members to concentrate on core competencies. Business Process Automation (BPA) incorporates the use of intelligent automation to streamline your current processes. Read More