OCR (Optical Character Recognition) works by converting images of handwritten or printed text into machine-encoded text. This text is made readable by machines and aims to automate data extraction through data capture technology. While this technology is used widely today, it does require some manual effort in order to produce the highest amount of accuracy, especially with utility bill auditing. Depending on the quality of the handwritten or printed text, OCR technology may choose a specific character based on what it determines is the best match. So how well does OCR automate your invoice and utility bill processing? Read More
Business Process Outsourcing and Business Process Automation Learning Resources
Organizations are taking the initiative to collect data on utility consumption in order to provide sustainability reports to help improve their impact on society. The majority of the large cities in the US have different benchmarking ordinances that require large commercial, industrial, and multi-family properties to report their benchmarking compliance statistics. One of the challenges that these organizations find is that there is a large manual effort required when collecting and organizing the data to analyze for utility bill data management. As a result, organizations are searching for more cost-effective solutions for utility consumption and sustainability reporting. Read More
Data entry is the most commonly implemented method of utility bill processing. However, traditional data entry methods are incredibly inefficient. While there have been improvements over time, many businesses are still inefficiently entering utility bills by hand. This slow and redundant process has a higher likelihood for errors and a slower cycle time increases the chance of late payments. With the rise in automation technology, businesses have been finding solutions to utilize technologies impacting utility bill processing. Read More
Businesses, especially ones that operate multiple buildings and facilities, know that utility expenses account for a fair amount of their overall operating costs. In addition, manually processing these utility bills is time-consuming and runs the risk of errors which can end up adding additional fees. Automating utility bill processing streamlines your process for efficient utility invoice management across multiple locations to improve visibility and reporting. By reducing the cycle time, accuracy, and efficiency, businesses gain a competitive edge while maintaining a lean team. Read More
The need for data has been rising in demand for utility and sustainability providers. Utility data provides important historical and trend data that allows businesses to analyze and forecast usage as well as flag any discrepancies that may arise in a bill. As a result, there is increasing pressure for these companies to build a growing database of utility data that provides greater visibility. The challenge many of these companies are facing comes from the manual nature of collecting bills and entering them into a system. Utility bill management often requires collecting and normalizing data. In order to overcome the challenges of utility data collection, utility solution providers are searching for a more automated solution. Read More
Cloud computing offers on-demand network access for a variety of different tools and resources providing businesses with increased flexibility and improved management. Businesses quickly find that an in-house IT management team becomes costly. Outsourcing companies can provide customized cloud service solutions based on the unique needs of a business whether it is just a server to view and upload documents or a fully outsourced process. Outsourcing cloud management enables the ability to provide technology solutions at a lower cost while also providing back-end IT support to meet all in-house business challenges. Read More
Seasonal businesses tend to find themselves looking for temporary employees due to the constant ebb and flow of productivity. In some cases, it can be difficult to predict the amount of needed resources which causes businesses to quickly hire and train temporary employees. As a result, many rely on the help of temp agencies and often overlook the hidden costs while retaining a high turnover rate. Outsourcing can help reduce employee turnover and offers the flexibility to bring in or reduce the number of resources to work in tandem with your business. Read More
Your accounts payable department is responsible for handling the flow of your business’ finances. Ensuring that the AP process is accurate and efficient allows you to maximize your ROI and maintain a positive relationship with vendors. As a business grows, the inefficiencies of manually processing invoices in-house quickly become apparent – not only is this a slow process, but it also becomes costly to manage. In this blog post, we identify some of the challenges ap processing such as having an overqualified team manage your accounts payables. Read More
Machine learning and artificial intelligence greatly increased the efficiency of businesses by automating various back-end processes. Using tools such as data capture and bots allows a larger volume of data to be extracted and verified to reduce the turnaround time. By utilizing a set of rules, it allows a more uniform and consistent set of data to be extracted. While these modern technologies such as RPA have been shown to increase efficiency, there are often variables that are overlooked which can easily lower accuracy and quality. Read More
In today’s business world, there is a greater need for increased efficiency to capture, understand, and utilize large sets of data. Automated data capture optimizes the ability to extract data through automated means. Simply put, it helps reduce the amount of time and effort required to process data-intensive processes. Automation of the data extraction process also helps streamline and maintain data consistency to reduce manual errors. Read More