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How Does Legal Process Outsourcing Increase Billable Hours for your Law Firm?

By January 10, 2023No Comments
Law Firm Legal Process Outsourcing Blog

The list of tasks in a law firm is extensive. Law firms need to track the hours they dedicate to work on a client’s project. Clients are expected to pay for time worked. These billable hours help law firms to measure efficiencies. It also helps them to determine KPIs (Key Performance Indicators) in the firm.

To increase billable hours, law firms turn to outsource legal services. Legal outsourcing or legal process outsourcing involves getting legal support services from a third party – Business Process Outsourcing Company (BPO provider). 

How Legal Process Outsourcing Helps to Increase Billable Hours?

Legal outsourcing helps to boost a firm’s productivity. They can put energy toward more clients, cases, and growth. Below is a guide on what legal processes can be outsourced to enhance billable hours:

1. Administrative Tasks

online laptop paperwork

Legal outsourcing can take care of a law firm’s administrative tasks, like issuing invoices, recording time entries, scheduling, etc. It can manage client relationships, bookkeeping, and even phone calls. There is no need for a full-time employee when trained personnel are already available outside the firm.

2. Research Services

Effective legal research is crucial for legal decision-making. Legal research services can be outsourced for drafting and compliance implementation at multi-jurisdiction levels. Also, each law firm may not be an expert in all fields. Therefore, they need outsourcing services. It can be helpful in specific legal services and firms can serve their clients without hiring a full-time lawyer. 

3. Discovery Responses

Discovery and discovery responses are time-consuming processes that create a base for the trial. Lawyers need to exchange tons of information through thousands of documents. Law firms need not waste their valuable time and resources in completing tasks like coding, document review, etc. They can outsource such mundane tasks to third-party facilitating e-discovery.

ARDEM Solutions Specific to Legal Outsourcing

ARDEM is one of the preferred legal outsourcing partners with an experience of 20+ years. Law firms prefer its legal outsourcing services for the following benefits:

Class Action

ARDEM serves law firms with specialized legal outsourcing solutions for class action cases. It includes document processing, data and plaintiffs management and claims processing also.

Automate Non-billable Tasks Class Action

Automation in back office data entry and tasks can help law firms to process voluminous files with more accurate results. Law firms can outsource services for their application processing to accelerate their investigation processes and reduce time consumption. 

Accurate Data Processing for E-Discovery; Reduced Turnaround Time

Speed and Efficiency

Data entry and processing, data extraction, data capture, data and document conversion, document indexing, legal paperwork processing, and other services can be outsourced for high accuracy, up to 99.7%. With the relevant data, law firms can prepare for a trial efficiently. Also, more accurate data and proper data management help law firms in legal research and analysis. ARDEM has assisted many Legal Services Providers globally with their data mining and formatting services and saved more than 400 hours within three weeks. 


We implement a slew of security measures to protect your data.

ARDEM ensures valuable clients’ data security and customer confidentiality. They follow industry standards for data safety and legal firms can count on them for confidentiality.


This way, law firms can save their billable hours and dedicate themselves to things that matter. Outsource back-office work and stay focused on the path to success as an industry player.

ARDEM provides Business Process Outsourcing and Business Process Automation Services to established companies to help them improve operational Efficiency and Reduce Costs.  For more information please reach out to us  at or call us at 908-359-2600.