The robotic process automation or RPA market has continued to grow exponentially. It is anticipated to attain $13.4 billion in 2030, from ~$2 billion in 2021.
Here is an overview of the top trends in RPA and how businesses can use them for digital transformation.
1. RPA Center of Excellence
An RPA Center of Excellence (CoE) is a centralized business unit. It is responsible for deploying, standardizing, and maintaining RPA solutions across different business areas. As more businesses deploy RPA into their processes, such as customer service, HR, IT, etc., they are taking action. They are moving toward building a CoE. This CoE will tackle all RPA-related tasks.
2. Combining RPA with Upcoming Technologies
A typical application of RPA is to automate rule-based, repetitive back-office tasks. This may include data entry, processing transactions, data reporting, and many more. However, with a combination of new technologies, RPA can help the front office in leading end-to-end automation tasks. For example, a customer service chatbot can be integrated with an RPA bot. It can automate client requests and extract data directly from text, human speech, etc.
3. Embrace Intelligent RPA
In a survey, nearly 90% of C-level executives state they use some level of intelligent automation in their organizations. Intelligent RPA implies augmenting RPA tools with machine learning and artificial intelligence capabilities. These are Optical Character Recognition (OCR), natural language processing (NLP), and deep learning. Also, as a part of a Deloitte report, organizations have stated that cognitive RPA has already exceeded their expectations by 16-26%.
4. Automate Cybersecurity Measures with RPA
There’s been a growing number of data branches and security leaks in the past few years. RPA can significantly help to automate cybersecurity measures. Automation in business eliminates human intervention in privileged data processing. It can notify users of cyber attacks.
5. Increased Dependency on Outsourcing Companies for RPA-based solutions
Businesses are adopting RPA into a large number of processes to save time and costs. In coming years, we could witness a shift in such processes to BPO service companies. Outsourcers who offer RPA as a service can manage such tasks efficiently and reliably. This allows businesses to avoid incurring considerable costs.
How Can Outsourcing Help?
Business process outsourcing companies can help businesses optimize existing tasks. They use the latest technologies, such as RPA, in their processes. This increases efficiency and decreases costs.
ARDEM is an outsourcing company. We offer a wide range of automation systems for our clients. These include OCR and ICR data capture, Machine Learning and Artificial based solutions, service bots automation, data extraction automation, and much more. We specialize in robotic process automation savings, delivering significant cost reductions. Also, we specialize in business process automation. ARDEM serves a wide range of clients across diverse sectors. We strive to deliver cost-efficient solutions with complete accuracy and reliability. We use well-structured cloud and collaborative platforms to enhance process efficiency for our clients.
Conclusion
The use of robotic process automation is expected to grow in the future. More companies are relying on technology to deliver cost-efficient solutions. BPO companies have access to the latest technological tools. They are all set to help businesses attain higher efficiency while minimizing costs. A blend of RPA with the newest innovation can help companies to achieve significant results.
It can enhance efficiency, increase profitability, and reduce turnaround time. ARDEM excels in implementing business process automation strategies tailored to each client’s needs. If you’re interested in using RPA to improve your business, contact ARDEM now.
