BPO or Business Process Outsourcing is the combination of people, process, and technology to provide the best customized solution. At ARDEM, we utilize our deep industry knowledge and expertise to not only bring you the best ROI, but also an increase in productivity.
In today’s business world, there is a greater need for increased efficiency to capture, understand, and utilize large sets of data. Automated data capture optimizes the ability to extract data through automated means. Simply put, it helps reduce the amount of time and effort required to process data-intensive processes. Automation of the data extraction process also helps streamline and maintain data consistency to reduce manual errors. Read More
In order to meet the needs of the current business world, businesses will need to increase operational growth in order to attain an optimal ROI. The goal is to increase productivity without increasing costs which makes automation the best solution for this task. With an automated process in place, there is an increase in consistency, reduced error rates, and helps free up staff members to concentrate on core competencies. Business Process Automation (BPA) incorporates the use of intelligent automation to streamline your current processes. Read More
A common concern for many businesses that are deciding to outsource is the fear of losing control of their business process. Quite often we hear of businesses that have had negative past experiences of offshore outsourcing which ended up becoming more of an outsourcing disadvantage than a cost-effective solution. So how do some businesses find success while others suffer the consequences? One of the best practices for successful outsourcing is to clearly define your process, keep an open line of communication, and have proper documentation of work. Read More
What is the number one goal of a business? The most common answer you will hear is that businesses want to make a lot of money. While it is not entirely false, making money is only the byproduct of the main goal of achieving success in a business. Read More
With the correct blend of skilled technical people, Machine Learning, and AI technologies, leading businesses are rapidly transforming their back-office operations. Enter robotic process automation services where software is being used along with artificial intelligence (AI) tools and machine learning capabilities to handle high-volume repeatable tasks that previously may have been purely manual effort driven. Read More
The technological age demands businesses to constantly increase efficiency when it comes to accuracy, quality, and productivity. Paper forms and applications are still being used in many industries such as the financial, medical, and legal industry. Two of the most common challenges of application form processing is efficiency and accuracy. Read More
Digital transformation mixes the concept of ‘going paperless’ by adding a stronger focus on solving traditional challenges. By utilizing technology and data-driven innovation businesses aim to upgrade internal processes to be more efficient. Read More
With advancements in technology and the big data trend, machine learning has become more and more popular in the business world. Machine learning utilizes data mining principles and makes correlations to learn and apply new algorithms for higher accuracy. Quite often, this type of artificial intelligence is used for data extraction purposes in order to collect and organize large sets of data quickly and more efficiently. Read More
One of the most common questions any business comes across is: when should you outsource? While your business is growing, certain in-house tasks become difficult to keep efficient such as data entry or document processing. With tight budgets and deadlines, businesses start looking towards a BPO as a strategic move towards increasing productivity and reducing costs. Read More
