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Business Process Outsourcing

BPO or Business Process Outsourcing is the combination of people, process, and technology to provide the best customized solution. At ARDEM, we utilize our deep industry knowledge and expertise to not only bring you the best ROI, but also an increase in productivity.

10 Reasons You Should Outsource Your Freight Billing

10 Reasons You Should Outsource Your Freight Billing

By Logistics, Business Process Outsourcing
Transporting goods across the country is a daunting task in itself. Keeping track of the complicated paperwork that must accompany every completed delivery isn’t easy either. From issuing load statements to freight billing and auditing, carrying out effective logistic services needs a lot of back-office support and work. So are you contemplating whether or not to go for logistics outsourcing services?

So, what is the best way to create and manage your logistics paperwork, including processing freight bills and the bill of lading for every completed transaction? Hiring an expensive in-house team to deal with mounting paperwork typically yields inaccuracies and delays. Alternatively, outsourcing these essential, yet repetitive, tasks to a specialized outsourcing team offers the opportunity to build scalable solutions for your freight billing and other essential services.

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Business Survival Strategies During the COVID-19 Crisis

Business Survival Strategies During the COVID-19 Crisis

By Business Process Outsourcing

The current pandemic has not just created a medical crisis but also an economic crisis with companies clamouring for business survival strategies to weather the losses incurred in the current scenario.

In times of social distancing, quarantine and lockdowns, how does one keep their business running against all odds?  According to the latest survey by Gartner, a mere 12% of the respondents believed that they were sufficiently prepared to deal with the repercussions of COVID-19 and its after-effects. 56% said they were somewhat prepared while 11% said that they were relatively less prepared or very unprepared. These numbers can give you an idea of the global scenario everywhere.

So, while you are waiting for that government bailout to come through, what are the business survival strategies that you can implement to ensure that you are able to sail through the storm and emerge battered but victorious in the end?

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Manage your remote teams with the ARDEM Collaboration Platform

How to Manage Your Remote Teams Effectively

By Business Process Outsourcing

The 21st century can truly be called the age of digital transformation with technology determining everything from the way we order food and the way we work to the new ways of managing remote teams in times of social distancing.

While offices have witnessed an increased use of collaborative tools and advanced technology, the current situation is seeing a paradigm shift in the structure of the traditional office space. From eliminating the need for paperwork to eliminating the need for physical office space itself, modern technology has completely transformed the working space, swapping desks and conference tables for virtual platforms.

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The ARDEM Collaboration Platform-The Future Digital Workplace

Presenting the Digital Workplace of the Future-The ARDEM Collaboration Platform

By Business Process Outsourcing

While we may be dealing with the resonating effects of the COVID-19 pandemic for the next 2 years to come, one of the biggest changes the current situation has brought about is the increased demand from businesses for a digital workplace that is suited to their needs.

The ongoing crisis and the corresponding need for social distancing have led to an immediate switch to remote working systems in order to ensure that businesses keep functioning in the midst of the quarantine. 

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Outsource Your Bookkeeping Requirements to ARDEM

Why Outsourcing your Bookkeeping Requirements is a Smart Idea

By Business Process Outsourcing

Struggling with labor-intensive accounting processes? Finding yourself at a loss to follow the trail of money as it disappears into a maze of expense reports, invoices, accounts payable, payroll processing and more? Does tracking company money leave a bitter taste in your mouth every time? Are you thinking of outsourcing bookkeeping services at reduced costs?

While there are many available options to choose from, ARDEM offers you original bookkeeping solutions that offer greater accuracy and efficiency while processing your accounts at a much lower cost. 

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How ARDEM's Proprietary Ticketing System Drives Collaborative Success

How ARDEM’s Proprietary Ticketing System Drives Collaborative Success

By Business Process Outsourcing, Management

We live in a culture of speed, we want faster communication, faster internet, and faster delivery of all our desirables. If the pizza doesn’t arrive within 30 mins, you want it to be free. If the video doesn’t stream fast enough, you simply switch to another platform. 

The age of digital transformation and high-speed internet has created a corresponding need for speed in our lives as well. Today, the difference between swift and efficient customer service or slow and cumbersome service can make or break a company. 

In this age of fast services and instant gratification, you also need smart solutions to speed up your business processes, especially customer service and support. People are no longer satisfied with the current state of affairs, they want innovative and advanced services and they want them now.

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Looking for an Effective Way to Work from Home? We have a Cloud-Based Solution for You!

Looking for an Effective Way to Work from Home? We have a Cloud-Based Solution for You!

By Business Process Outsourcing

As the world faces the biggest health crisis since the 2009 Swine Flu outbreak, we need to stay strong and come together as a community to combat COVID-19 and keep our loved ones safe. This means practising social distancing and opting for work from home as required. 

The first and most important thing to do is to not give in to the panic and mass hysteria and to follow the official WHO Guidelines for prevention and safety. Another thing to keep in mind during these trying times is to trust information only from reliable sources and to not credit every piece of information circulating on social media. 

While the outbreak of COVID-19 has created many challenges, a major problem being faced by many across the world is the challenge of how to conduct essential business processes as they work from home. 

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Top 10 Business Process Outsourcing Trends

Top 10 Business Process Outsourcing Trends

By Business Process Outsourcing

The top business process outsourcing trends continue to be an increased use of AI, increased use of business process automation and a larger move to the use of cloud services delivered from cloud platforms.

During the initial years, outsourcing was only used for basic processes such as data entry and payroll processing. However, as connectivity expanded and the technological skills of BPO companies advanced, businesses started outsourcing more and more processes/services. Today, you can outsource many backend processes and financial/operation functions such as invoice management, accounts payable processing, survey reporting, and utility bill management to name a few. 

This has driven innovation and created new business process outsourcing trends and practices. 

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What is Business Process Outsourcing?

By Business Process Outsourcing

Simply put, Business Process Outsourcing (BPO) is a process by which any business organization delegates non-primary business tasks to a third party. This enables the ability to increase focus on the primary activities of running the business. BPO companies provide all sorts of services, such as, Human Resources (HR), Customer Relations, Data Entry Services, Call Center Services, Accounting Services, etc.

Today, the outsourcing environment has become so diverse that companies can outsource their entire workflow. Read More