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Jun 22
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How is my Data Process Controlled & Monitored?

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We curate the most qualified team members with deep industry knowledge and extensive work experience to ensure that your data is of the highest level of quality.
Our QC experts monitor every stage of your process to ensure quality output. Your Project Owner further ensures that the final output is shared with you as per a predefined frequency or your updated instructions.

All our projects include a multi-step QC process that goes through an additional checking process before delivery to ensure close to 100% accurate data. Our digital collaboration platform, the ARDEM Collaboration Platform, provides you access to your personal account on our server from where you can upload raw files, view the status of your project in real-time, and even download the flat output files, all with a few simple clicks.

Jun 22
Love0

What legal projects similar to ours have you previously completed?

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ARDEM’s Legal Outsourcing division has several successful projects under its belt as we have successfully partnered with several Law Firms & Legal Organizations to provide immensely helpful and meaningful solutions for projects that range from reviewing class action applications to document processing for Licensing Applications.

You can learn more about our collaborations with different non-profit organizations here.

Jun 22
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What Accuracy Improvement Methods are Used & What are your Accuracy Guarantees?

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ARDEM utilizes a combination of both automated and programmatic quality measures alongside effort-based data processing to build you a truly responsive and scalable solution.

Our solutions are customized to each client’s individual needs and combine an optimized combination of the two methodologies as a testament to our standards of quality and accuracy. Using our hybrid solutions, we deliver close to 100% accuracy for every project, every time.

As we work together, our team continues to improve your processes further, streamline your operations further for additional cost savings and efficiency.

Jun 22
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Can your Company Accommodate a Large Volume of Data Processing & What is the Capacity?

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ARDEM currently processes between a few hundred to several thousand documents a day for its clients.

At ARDEM, we create timely, responsive, and scalable solutions for our clients. We start by building you a team headed by an experienced Project Manager and employ the perfect balance of automation technology and FTEs to manage the expected volume of incoming data and documents. As the scope of work expands and your processing requirements increase, we forecast volume fluctuations and allocate more resources, i.e., software bots and full-time equivalents to your process.

May 25
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Are you also a Non-Profit Service Outsourcing Company?

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As an experienced industry player driving success outsourcing in our clients for more than 18 years, ARDEM offers data processing outsourcing solutions to established Non-profit organizations (NPOs) who are looking to increase operational efficiency and reduce their overhead.
We provide non-profit outsourcing solutions to a variety of clients both nationwide and globally. You can outsource all of your non-profit department functions to our NPO division, including individual functions related to fundraising, application processing, donor/gift processing, talent acquisition, finance & accounting/bookkeeping, and virtual training.
We employ a mix of smart people, smart processes, and the right technology like automation and cloud-based management platforms to bring about digital transformation in your non-profit organization processes.  Our goal is to help you streamline your operations and improve efficiency while you focus your resources on maximizing your outreach.
Advantages: High Accuracy, Increased Efficiency, Faster Cycle Times.
May 25
Love0

Can your Company Accommodate a Large Volume of Data Processing & What is the Capacity?

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ARDEM currently processes between a few hundred to several thousand documents a day for its clients. For example, we recently partnered with a non-profit organization that provides funds to individuals and initiatives within marginalized communities to help them deal with the social and economic fallout of the COVID-19 pandemic. The task at hand was to process between 300 to 1200 applications across 3 different funds and review them for eligibility.
At ARDEM, we create timely, responsive, and scalable solutions for our clients. We start by building you a team headed by an experienced Project Manager and employ the perfect balance of automation technology and FTEs to manage the expected volume of incoming data and documents. As the scope of work expands and your processing requirements increase, we forecast volume fluctuations and allocate more resources, i.e., software bots and full-time equivalents to your process.
May 20
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Do you have the Adequate Technology & Infrastructure to Support my Non-Profit Organization Process?

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Our headquarters, in New Jersey, host the in-house cloud-based network that enables us to provide our clients with advanced cloud computing solutions inclusive of cloud collaboration platforms like ARDEM Collaboration, as well as cloud-based BPaaS solutions for data processing, document conversion, survey processing, and more.
Our operations are spread across the United States, South America, India, and the Philippines, where our teams work in 3 round-the-clock shifts to keep your data moving. Our hybrid approach combined with our high-performance teams ensures that your data continues to be processed and delivered, come what may.
May 20
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How do I know that my Data is Secure with ARDEM? Do you offer Confidentiality Agreements?

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Security and confidentiality are at the forefront of every ARDEM contract. As an ISO27001-certified data entry and outsourcing company, ARDEM ensures security at 3 levels, physical, network, and employee.
We ensure that the appropriate redundancies are in place at all 3 levels and standard security practices for us include VPNs, SSLs, encryption protocols during file transfer and at rest, biometric security protocols, as well as HIPAA, PCI, and GDPR compliance.
Additionally, all ARDEM employees must sign confidentiality agreements upon joining our team, and all of our services agreements have separate clauses to ensure confidentiality at both our and the client’s end.