Robotic process automation is a strategic tool for success that applies advanced AI, machine learning and automation technologies to optimize business processes. 

We customize software bots by coding them to perform according to your optimized business processes. You can simply log in and upload your files into our cloud server after which ARDEM’s cloud-based robotic process automation kicks in. Our bots extract and organize the data from the extracted files. The processed files are compiled and ready to be downloaded at your convenience.

Advantages: Cost Reduction, Improved Accuracy/Quality, Increased Productivity, Enhanced Customer Experience. 

Services: Business Processes Outsourcing, Data Entry, Data Mining, Application & Claims Processing.

Business process automation (BPA) refers to the process by which complex business processes like data entry, document management, etc., are optimized and automated to provide successful business growth solutions. 

At ARDEM, we offer our clients advanced business process automation with our proprietary ARDEM bots that are configured to your exact process requirements. 

Our bots are capable of carrying out multi-process sequences; they receive data, separate the different data forms, split them into different categories, and output the data into a flat file, and then proceed to name and encrypt the final output. Discover advanced automation solutions for your business with ARDEM today!

Advantages: Intelligent Automated Solutions, Advanced Bot Technology, Efficient Workflow. 

Services: Financial, Healthcare, Logistics, Retail, Commercial, Manufacturing, Government. 

We offer businesses a variety of tech support outsourcing solutions including business process automation, robotic process automation, and ARDEM automation with our proprietary range of software bots.

Our headquarters, in New Jersey, hosts the in-house cloud-based network that enables us to provide our clients with advanced cloud computing solutions inclusive of cloud collaboration platforms like ARDEM collaboration, as well as cloud-based BPaaS solutions for invoice management, accounts payable processing, utility bill management, and survey management among others. 

Advantages: Machine Learning & AI Technologies, OCR Technology, Customized Solutions. 

Services: ARDEM Data Capture, ARDEM Automation, ARDEM Cloud Platforms.

Over the years, outsourcing has grown from just data entry services to cover a wide spectrum of solutions including accounts payable processing, invoice management, utility bill management, survey reporting, and customer service solutions.

At ARDEM, apart from the above services, we also offer a variety of automation services including business process automation, robotic process automation, and ARDEM automation. 

We also link business with cloud computing services through our cloud-based collaboration platforms: ARDEM Collaboration, the ARDEM Invoice Manager, the ARDEM Survey Manager, and the ARDEM Utility Manager. These platforms provide real-time access to data and trends.   

Advantages: Customized Solutions, Automation Solutions, Cloud-based Solutions.

Services: Business Outsourcing Services, Real-Time Data Processing, Automation Services, Collaboration Platforms. 

At ARDEM, we sincerely believe that successful solutions start with a successful team. We curate the most qualified team members with deep industry knowledge and extensive work experience to provide the highest accuracy and quality of work based on your industry. All team members are college-educated.

For example- for an accounts payable solution: analysts will have relevant experience working in your financial suite (i.e. Microsoft Dynamics).  Also, they will have a college background in the following areas: Finance/Accounting, Mathematics, Engineering.

Each team consists of a qualified Project Manager, the appropriate number of analysts, along with full IT support, and a competent program/developer team, who come together to create successful solutions for your business.

Additionally here at ARDEM, we take pride in becoming a part of your business team and are always available exactly when you need us. We listen to your needs. The ability to scale when needed is always just a simple phone call away.

Advantages: Multiple Skill Sets at one effective rate, Fully-Equipped Team, Project Managers, Data Analysts, Data Scientists, Quality Control Team, IT Support, Net Developer, Programmers. 

Services: Business Process Solutions, Back Office Support Services, Accounts Payable, Invoice Management Solutions.

One of the biggest concerns while outsourcing your business processes is the fear of data theft or breach. While your fears are completely justified, it is important to know that outsourcing companies are equally serious about this threat and employ a series of security measures to protect your sensitive data. 

At ARDEM, we recognize that with data security comes great responsibility, and that’s exactly why we practice ISO27001- this addresses security at 3 main levels: Physical, Network, and Employee.  Appropriate redundancies are in place at all 3 levels. Standard practice for us includes VPNs, SSLs, encryption protocols during file transfer and at rest, Biometric security protocols, as well as HIPAA, PCI and GDPR compliance.

Apart from our security compliances and protocols, we are also extremely careful about who we expose your data to. In terms of our data entry services, access to sensitive data is strictly on a need-to-know basis, and we have measures in place that ensure that your data cannot be moved, saved, edited, or seen by unauthorized team members.

Our foundation started 16 years ago working as a U.S. Federal Government contractor. We know security! Processing Confidential Materials is our forte. Throughout the lifetime of our company, there has never been any data breach of any kind. Please ask for more security information to be provided during the initial discovery.

Advantages: ISO27001, SOC2, HIPAA, PCI, GDPR Compliances, Stringent Security Measures, Assured Data Security.

Services: Data Extraction, Data Mining, Data Analysis, Data Capture.