Healthcare and Life Sciences Outsourcing
ARDEM provides fully managed healthcare and life sciences outsourcing services. Increase your visibility in order to reduce cycle time and increase customer satisfaction.
From Front End to Back End Tasks
ARDEM provides end to end outsourcing solutions to a variety of clients in the Medical, Legal, and Pharmaceutical sectors. Medical Records, Insurance Applications, Medical Claims, and even Test Requisition Forms contain sensitive data which must be manipulated. Often times this data contains PHI/PII which must be processed. Security and accuracy are at the forefront of each ARDEM contract. Ask us about our HIPAA compliance and current privacy policies which are in place for this year.
Outsourcing in the Healthcare Industry establishes a streamlined business process to handle large volumes of back-end tasks, in return, you reap the long-term benefits of a reduced overall cost, increased accuracy and efficiency, and a quick turnaround!
It has been fantastic working with ADREM. With each project we give them, they continuously prove that they are worth our business. They can always be trusted for a well executed, professional, and speedy experience.
ARDEM provides an easy way to scale up or down based on volumes. There is no way we can keep up with the higher volumes, so the team has kept us up to date.
If you’re out of time and resources to get a critical project done call ARDEM! They’re quick to understand your goal and equally as quick to get it done and done right!
I have been working with Ardem for a few years – they are always responsive, professional and go the extra mile
I have had a very positive experience working with ARDEM. Everyone on the team is easy to communicate with and very adaptable to what we need. If there is ever a mistake made, they take the time to understand why it happened, and correct it going forward. Very impressed with their work so far!
A client begged us to get data form them same-day to meet an audit deadline. After jumping through a million registration hoops, we got them connect. [ARDEM] not only GOT to the account before I had a chance to…but then added TONS of history and ALSO for each datapoint aggregated usage, supply, delivery, etc. for two separate meters.
We have worked with ARDEM for about 10 years. They provide excellent customer service and accurate data entry. Thank you!
Open communication in a timely fashion. Excellent customer service.
We are very pleased with the professionalism and attentiveness of the ARDEM employees.
Very helpful, collaborative and clear communicators.
They are available whenever we need them even in short notice. So professional and efficient. It has been a pleasure working with ARDEM over the past few years.
They are always professional and very easy to work with. Responding quickly and efficiently.
Insurance and medical claims processing are an important process to ensure smooth processing to reduce cycle time and increase accurate data. One of the biggest challenges with claims processing is the need for meticulous diligence putting more strain on health care providers. Outsourcing these tasks frees health care providers from overloading their current small-staffed practices to focus on providing the best care to all patients.
Requisition forms are sent to the diagnostic center or clinical laboratory which indicates what test is required to be performed on each sample.With tightening regulations there is a higher focus on accountability, making accuracy and quality of data crucial. Outsourcing Test Requisition Form processing not only improves quality, it can also be processed in real time, and used to flag for any redundancies or duplicated records.
Insurance application processes are tedious and wastes a company’s overqualified workers to complete back office administrative tasks. Many agencies require a lean team to focus on core competencies and turn to outsourcing to reduce the amount of errors and improve cycle time.
Once a patient arranges an appointment begins the start of various administrative tasks to ensure all of the data required to register each patient and accurately bill them in the most efficient manner. Organized claims data entry and processing eliminates errors in order to reduce cycle time for reimbursement, payment posting, and handling denied claims.
As seen in the example, ARDEM combines industry expertise to develop a managed process that helps our partners increase visibility into each claim and maintain their revenue cycles for faster payment.