The onset of the Covid-19 pandemic has pushed significant growth in the healthcare industry. Research suggests that the global healthcare market is expected to reach $665.37 billion by 2028. According to a study published by Deloitte, health spending in the US will spike to $8.3 trillion by the year 2040.
With the constantly increasing demand for healthcare services, medical services institutions need more help to manage their clients, processes and workforce. According to a study by Salesforce, 47% of consumers believe healthcare companies focus more on industry needs than patient needs. While healthcare firms strive to provide the best care and facilities for all their patients, they have a constraint of time and resources to manage each aspect with great detail.
There are still many administrative and non-core tasks that healthcare firms have to look into to ensure their business runs smoothly. Hiring a large team of in-house personnel to look into all the tasks can significantly shoot up the costs for the healthcare firm.
It is here that outsourcing companies step in and help healthcare firms cater more to providing the best healthcare services. At the same time, they manage the back-end processes and technical aspects such as work equipment, salaries, employee training, required certifications, maintaining databases and much more. ARDEM is a business process outsourcing company that provides extensive services for its clients to help them manage operations more efficiently while optimizing costs.
ARDEM offers healthcare and life sciences outsourcing services such as medical claims processing, tax requisition form processing, insurance applications processing and revenue cycle management efficiently and with complete accuracy.
Here is an overview of how BPO service companies can help healthcare firms focus on providing healthcare-related services efficiently in the coming year and beyond.
Impeccable Data Entry Solutions with Increased Efficiency and Reduced Errors
Accuracy is critical in any medical setting. A simple error in a medical database from diagnosis to treatment can lead to significant complications. Medical practitioners who handle such tasks manually, in addition to their daily workload, are bound to make errors.
Outsourcing companies, on the other hand, can help manage such tasks efficiently and error-free. ARDEM uses the latest technological tools and advancements, such as artificial intelligence, machine learning and robotic process automation, to ensure accurate databases and no chances of error.
Compliance Protocols
Healthcare companies often struggle to train their in-house personnel on compliance protocols. Outsourcing companies are mandated to follow HIPAA standards while dealing with sensitive patient information.
Healthcare companies can save on spending additional time and resources on compliance as the outsourcers have it covered. Additionally, ARDEM addresses data security at multiple levels using VPNs, SSLs, and PGP encryptions as standard practice for securing client data.
Scalability
The onset of a virus such as Covid-19 can spike patient flow across healthcare organizations. Outsourcing companies provide the necessary tools to scale up their operations during such times. Conversely, a firm may witness a lesser demand for healthcare during certain times.
Hiring a dedicated in-house team and paying them through such times magnifies the cost for the firm unnecessarily. Outsourcing a part of the operations to outsourcing companies ensures that healthcare companies can have scalable and cost-efficient solutions.
Conclusion
Healthcare companies can outsource various operations to BPO service companies and focus on providing the necessary healthcare to patients. Outsourcing companies have a talented pool of professionals that help maximize efficiency and deliver cost-efficient solutions.
ARDEM provides Business Process Outsourcing and Business Process Automation Services to established companies to help them improve operational Efficiency and Reduce Costs. For more information please reach out to us at pricing@ardem.com or call us at 908-359-2600.
