BPO or Business Process Outsourcing is the combination of people, process, and technology to provide the best customized solution. At ARDEM, we utilize our deep industry knowledge and expertise to not only bring you the best ROI, but also an increase in productivity.
Surveys are created to collect data responses from your selected audience. Data could be collected from different population segments. Employee satisfaction surveys from employees. Customer responses for market studies. Patient Satisfaction surveys from patients receiving services from Providers. And so on. So how does ARDEM create a bot for processing survey data? Read More
Outsourcing is a fantastic way for businesses to improve efficiencies and performance. Business process outsourcing, or BPO, is the practice of contracting a specific work process or processes to an external service provider. Here at ARDEM Incorporated, we build the best outsourcing solutions by melding skilled people, effective processes, and innovative technologies. We work with businesses of all sizes, from independent consultants to large companies. Read More
Our customers come to us because they want to reduce costs. They come to us when they want to improve their process efficiency to deliver success to an outsourcing project. At ARDEM we build business process automation solutions to help our clients cut their back-office processing costs and improve their business work processes.
Over three decades of successfully delivering projects to my clients, I have learned that answering the following questions have helped me achieve success. Read More
In the Survey Workstream at ARDEM, we process a very large number of Surveys daily. These surveys are for multiple different clients and each survey content and format is different. The processing of surveys requires an excess of a hundred separate steps. Starting with sorting and separating of different surveys, file encryption and decryption, data capture of hundreds of fields, data quality audits, data tabulation, creation of presentation charts and ending with data delivery. As a result, businesses often find this process to be time consuming and inefficient. ARDEM utilizes bots for collecting and reporting data from surveys to help automate this process. Read More
Ecommerce is one of the largest and most successful online businesses today, turning in massive profits daily. However, the amount of data tracking and management strategy that goes into its daily routine can be a bit overwhelming. The inventory management process is one of the most challenging aspects of running an eCommerce business. This is obviously due to a large number of products and commodities being constantly tracked, an oversight is always a possibility and this is why one must have well-structured inventory management solutions to scale availability of products, scarcity, up-sales and other parameters of the business. Read More
ARDEM is excited to announce that we have been ranked by Clutch as a top company of IT and business services in the world! Read More
Cloud computing offers on-demand network access for a variety of different tools and resources providing businesses with increased flexibility and improved management. Businesses quickly find that an in-house IT management team becomes costly. Outsourcing companies can provide customized cloud service solutions based on the unique needs of a business whether it is just a server to view and upload documents or a fully outsourced process. Outsourcing cloud management enables the ability to provide technology solutions at a lower cost while also providing back-end IT support to meet all in-house business challenges. Read More
Seasonal businesses tend to find themselves looking for temporary employees due to the constant ebb and flow of productivity. In some cases, it can be difficult to predict the amount of needed resources which causes businesses to quickly hire and train temporary employees. As a result, many rely on the help of temp agencies and often overlook the hidden costs while retaining a high turnover rate. Outsourcing can help reduce employee turnover and offers the flexibility to bring in or reduce the number of resources to work in tandem with your business. Read More
Machine learning and artificial intelligence greatly increased the efficiency of businesses by automating various back-end processes. Using tools such as data capture and bots allows a larger volume of data to be extracted and verified to reduce the turnaround time. By utilizing a set of rules, it allows a more uniform and consistent set of data to be extracted. While these modern technologies such as RPA have been shown to increase efficiency, there are often variables that are overlooked which can easily lower accuracy and quality. Read More
In today’s business world, there is a greater need for increased efficiency to capture, understand, and utilize large sets of data. Automated data capture optimizes the ability to extract data through automated means. Simply put, it helps reduce the amount of time and effort required to process data-intensive processes. Automation of the data extraction process also helps streamline and maintain data consistency to reduce manual errors. Read More
