Arun Malhotra is an Entrepreneur, Founder, President of ARDEM Incorporated, New Jersey. He holds a graduate degree in Engineering from Stony Brook and an MBA from Ohio State University. He has worked in Operations Management for a leading Fortune 100 company before starting ARDEM in 2004. He likes to write thought articles on management, business process outsourcing, and business process automation.
Surveys are created to collect data responses from your selected audience. Data could be collected from different population segments. Employee satisfaction surveys from employees. Customer responses for market studies. Patient Satisfaction surveys from patients receiving services from Providers. And so on. So how does ARDEM create a bot for processing survey data? Read More
Our customers come to us because they want to reduce costs. They come to us when they want to improve their process efficiency to deliver success to an outsourcing project. At ARDEM we build business process automation solutions to help our clients cut their back-office processing costs and improve their business work processes.
Over three decades of successfully delivering projects to my clients, I have learned that answering the following questions have helped me achieve success. Read More
In the Survey Workstream at ARDEM, we process a very large number of Surveys daily. These surveys are for multiple different clients and each survey content and format is different. The processing of surveys requires an excess of a hundred separate steps. Starting with sorting and separating of different surveys, file encryption and decryption, data capture of hundreds of fields, data quality audits, data tabulation, creation of presentation charts and ending with data delivery. As a result, businesses often find this process to be time consuming and inefficient. ARDEM utilizes bots for collecting and reporting data from surveys to help automate this process. Read More
