What is Business Process Outsourcing?

Simply put, Business Process Outsourcing (BPO) is a process by which any business organization delegates non-primary business tasks to a third party. This enables the ability to increase focus on the primary activities of running the business. BPO companies provide all sorts of services, such as, Human Resources (HR), Customer Relations, Data Entry Services, Call Center Services, Accounting Services, etc.

Today, the outsourcing environment has become so diverse that companies can outsource their entire workflow. Read More

December 27, 2019

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What Are the Top 4 Outsourced Finance and Accounting Processes?

By Sara YiBusiness Process Automation, Business Process Outsourcing, Invoice Processing

Businesses are relying on outsourcing to provide a more cost-effective and efficient solution for the wide-ranging tasks of Finance and Accounting. For many businesses, finance-related tasks, such as accounts payable, are time-consuming and repetitive. Outsourced Finance and Accounting Processes allow businesses to focus on business growth. Read More

December 9, 2019

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Managed Services: To Manage or Not to Manage

By adminManagement, Business Process Automation, Business Process Outsourcing

When outsourcing work that you are currently doing in-house a decision has to be made. Do you want to only hire out the people doing the task, or, are you looking to outsource the complete process as managed services? Read More

September 30, 2019

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How To Continue Benefiting from the Outsourcing Decision You Make

By adminBusiness Process Outsourcing

The cost benefits of outsourcing a business process occur in three phases. In order to continue benefiting from outsourcing, it is important to create a plan for growth and innovation.

Immediately upon Outsourcing
Continue Savings as Your Work Volume Increases
More Savings from Innovation

September 24, 2019

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How to Create a Bot for Processing Survey Data

By Arun MalhotraBusiness Process Outsourcing, Business Process Automation

Surveys are created to collect data responses from your selected audience. Data could be collected from different population segments. Employee satisfaction surveys from employees. Customer responses for market studies. Patient Satisfaction surveys from patients receiving services from Providers. And so on. So how does ARDEM create a bot for processing survey data? Read More

September 6, 2019

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Automate Your Business Processes with ARDEM Incorporated

By Emily ClarkBusiness Process Outsourcing, Business Process Automation

Outsourcing is a fantastic way for businesses to improve efficiencies and performance. Business process outsourcing, or BPO, is the practice of contracting a specific work process or processes to an external service provider. Here at ARDEM Incorporated, we build the best outsourcing solutions by melding skilled people, effective processes, and innovative technologies. We work with businesses of all sizes, from independent consultants to large companies. Read More

August 28, 2019

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4 Factors that Help Deliver Success on an Outsourcing Project

By Arun MalhotraBusiness Process Outsourcing

Our customers come to us because they want to reduce costs. They come to us when they want to improve their process efficiency to deliver success to an outsourcing project. At ARDEM we build business process automation solutions to help our clients cut their back-office processing costs and improve their business work processes.

Over three decades of successfully delivering projects to my clients, I have learned that answering the following questions have helped me achieve success. Read More

August 7, 2019

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How ARDEM uses Bots for Collecting and Reporting Data from Surveys

By Arun MalhotraBusiness Process Automation, Business Process Outsourcing, Data Entry Services

In the Survey Workstream at ARDEM, we process a very large number of Surveys daily. These surveys are for multiple different clients and each survey content and format is different. The processing of surveys requires an excess of a hundred separate steps. Starting with sorting and separating of different surveys, file encryption and decryption, data capture of hundreds of fields, data quality audits, data tabulation, creation of presentation charts and ending with data delivery. As a result, businesses often find this process to be time consuming and inefficient. ARDEM utilizes bots for collecting and reporting data from surveys to help automate this process. Read More

July 29, 2019

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Top 7 Inventory Management Tips for Ecommerce Retail Business

By Joe PalisanoRetail, Business Process Outsourcing, Data Entry Services, Logistics

Ecommerce is one of the largest and most successful online businesses today, turning in massive profits daily. However, the amount of data tracking and management strategy that goes into its daily routine can be a bit overwhelming. The inventory management process is one of the most challenging aspects of running an eCommerce business. This is obviously due to a large number of products and commodities being constantly tracked, an oversight is always a possibility and this is why one must have well-structured inventory management solutions to scale availability of products, scarcity, up-sales and other parameters of the business. Read More

July 22, 2019

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