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Business Trends

Trends change constantly, which means that the way business is conducted needs to be flexible and versatile. That is why businesses choose to outsource their in-house tasks. ARDEM provides insight and awareness for business trends in the outsourcing industry from FAQs to tips for business growth.

Top 10 Business Process Outsourcing Trends

Top 10 Business Process Outsourcing Trends

By Business Trends, Business Process Outsourcing

The top business process outsourcing trends continue to be an increased use of AI, increased use of business process automation and a larger move to the use of cloud services delivered from cloud platforms.

During the initial years, outsourcing was only used for basic processes such as data entry and payroll processing. However, as connectivity expanded and the technological skills of BPO companies advanced, businesses started outsourcing more and more processes/services. Today, you can outsource many backend processes and financial/operation functions such as invoice management, accounts payable processing, survey reporting, and utility bill management to name a few. 

This has driven innovation and created new business process outsourcing trends and practices. 

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What is Business Process Outsourcing?

By Business Process Outsourcing, Business Trends

Simply put, Business Process Outsourcing (BPO) is a process by which any business organization delegates non-primary business tasks to a third party. This enables the ability to increase focus on the primary activities of running the business. BPO companies provide all sorts of services, such as, Human Resources (HR), Customer Relations, Data Entry Services, Call Center Services, Accounting Services, etc.

Today, the outsourcing environment has become so diverse that companies can outsource their entire workflow. Read More

Automate Your Business Processes with ARDEM Incorporated

By Business Process Outsourcing, Automation, Business Trends

Outsourcing is a fantastic way for businesses to improve efficiencies and performance. Business process outsourcing, or BPO, is the practice of contracting a specific work process or processes to an external service provider. Here at ARDEM Incorporated, we build the best outsourcing solutions by melding skilled people, effective processes, and innovative technologies. We work with businesses of all sizes, from independent consultants to large companies. Read More

How ARDEM uses Bots for Collecting and Reporting Data from Surveys

By Automation, Business Process Outsourcing, Business Trends, Data Entry Services

In the Survey Workstream at ARDEM, we process a very large number of Surveys daily. These surveys are for multiple different clients and each survey content and format is different. The processing of surveys requires an excess of a hundred separate steps. Starting with sorting and separating of different surveys, file encryption and decryption, data capture of hundreds of fields, data quality audits, data tabulation, creation of presentation charts and ending with data delivery. As a result, businesses often find this process to be time consuming and inefficient. ARDEM utilizes bots for collecting and reporting data from surveys to help automate this process. Read More

data entry

5 Ways to Achieve Accurate Data Entry

By Data Entry Services, Business Trends

Data entry is an essential part of any business. When data is analyzed, it can provide valuable insight to help drive business initiatives. In order for data to be valuable, it must be accurate. Many businesses implement a manual data entry process but find that trying to balancing both data quality and consistency is a difficult task. Large volumes of data entry need to be organized and completed with quick cycle time in order to maintain its value and achieve accurate data entry. Since human error is one of the most common reasons for inaccurate data, how do businesses ensure the accuracy of their data entry tasks? Read More

What Are the Best Practices to Automate Your Accounts Payable?

What Are the Best Practices to Automate Your Accounts Payable?

By Business Trends, Document Processing, Financial and Accounting, Invoice Processing

The average accounts payable workflow is embroiled by a repetitive and time-consuming process. With an automated solution, it allows businesses to better utilize and allocate their resources to maximize business efficiency. Lack of visibility increases the risk of errors and lost invoices which further increases the cost to process an invoice. Accounts payable departments are pressured with the need for real-time data, shorter cycle times, and lower operational costs. So, what are the best practices to automate your accounts payable process? Read More