Yes, we provide managed financial services outsourcing and accounting solutions to a variety of clients both nationwide and globally. You can outsource all of your accounting department functions including individual functions related to accounts payable, expense reports, general ledger reconciliation, accounts receivable, bookkeeping, and bank reconciliation.

We employ a mix of smart people, smart processes and the right technology like automation and cloud-based management platforms to bring about digital transformation in your finance and accounting processes. 

Advantages: High Accuracy, Increased Efficiency, Faster Cycle Times. 

Services: Accounts Payable, Accounts Receivable, Invoice Processing, Bookkeeping, Finance & Accounting. 

The next big trend in outsourcing is customized outsourcing solutions and we at ARDEM can proudly say that we have customized business process outsourcing solutions since day one. 

Whenever we onboard a new client or business, our team takes the time to understand the current business processes and workflow, then we break down every step of the process and optimize it to deliver a fully tailored solution that transforms the current processes to deliver success. 

Advantages: Competitive Advantage, Higher ROIs, Reduced Costs, Customized Solutions. 

Services: BPO, Automation, Back Office Support, Finance & Accounting Solutions, Survey Management. 

We start by understanding your process, following the golden triangle of consult-delivery-propose for optimized project management. 

Our team will get in touch with you directly to gain an initial understanding of your business needs, the full scope of work and any other additional requirements. We will then proceed to discover the details of your current processes to analyze the current workflow. Following this, our team proposes a solution that aims to optimize your workstream for maximum performance.

At this stage, ARDEM will recruit and train your team, implement automation and deliver the proof of concept. Based on the feedback received, we will further revise and define the best possible solution for you. However, we are not done yet. We will implement the finalized solution and then study its performance to optimize further and deliver a successful solution. Our project management guidelines will ensure transparency and open communication between you and our team at every stage of execution. 

Advantages: Customized Solutions, Successful Solutions, Reduced Costs, Improved Efficiency. 

Services: BPO, Back Office, Finance & Accounting, Data Processing, Government Solutions. 

Robotic process automation is a strategic tool for success that applies advanced AI, machine learning and automation technologies to optimize business processes. 

We customize software bots by coding them to perform according to your optimized business processes. You can simply log in and upload your files into our cloud server after which ARDEM’s cloud-based robotic process automation kicks in. Our bots extract and organize the data from the extracted files. The processed files are compiled and ready to be downloaded at your convenience.

Advantages: Cost Reduction, Improved Accuracy/Quality, Increased Productivity, Enhanced Customer Experience. 

Services: Business Processes Outsourcing, Data Entry, Data Mining, Application & Claims Processing.

Business process automation (BPA) refers to the process by which complex business processes like data entry, document management, etc., are optimized and automated to provide successful business growth solutions. 

At ARDEM, we offer our clients advanced business process automation with our proprietary ARDEM bots that are configured to your exact process requirements. 

Our bots are capable of carrying out multi-process sequences; they receive data, separate the different data forms, split them into different categories, and output the data into a flat file, and then proceed to name and encrypt the final output. Discover advanced automation solutions for your business with ARDEM today!

Advantages: Intelligent Automated Solutions, Advanced Bot Technology, Efficient Workflow. 

Services: Financial, Healthcare, Logistics, Retail, Commercial, Manufacturing, Government. 

We offer businesses a variety of tech support outsourcing solutions including business process automation, robotic process automation, and ARDEM automation with our proprietary range of software bots.

Our headquarters, in New Jersey, hosts the in-house cloud-based network that enables us to provide our clients with advanced cloud computing solutions inclusive of cloud collaboration platforms like ARDEM collaboration, as well as cloud-based BPaaS solutions for invoice management, accounts payable processing, utility bill management, and survey management among others. 

Advantages: Machine Learning & AI Technologies, OCR Technology, Customized Solutions. 

Services: ARDEM Data Capture, ARDEM Automation, ARDEM Cloud Platforms.

Over the years, outsourcing has grown from just data entry services to cover a wide spectrum of solutions including accounts payable processing, invoice management, utility bill management, survey reporting, and customer service solutions.

At ARDEM, apart from the above services, we also offer a variety of automation services including business process automation, robotic process automation, and ARDEM automation. 

We also link business with cloud computing services through our cloud-based collaboration platforms: ARDEM Collaboration, the ARDEM Invoice Manager, the ARDEM Survey Manager, and the ARDEM Utility Manager. These platforms provide real-time access to data and trends.   

Advantages: Customized Solutions, Automation Solutions, Cloud-based Solutions.

Services: Business Outsourcing Services, Real-Time Data Processing, Automation Services, Collaboration Platforms. 

At ARDEM, we sincerely believe that successful solutions start with a successful team. We curate the most qualified team members with deep industry knowledge and extensive work experience to provide the highest accuracy and quality of work based on your industry. All team members are college-educated.

For example- for an accounts payable solution: analysts will have relevant experience working in your financial suite (i.e. Microsoft Dynamics).  Also, they will have a college background in the following areas: Finance/Accounting, Mathematics, Engineering.

Each team consists of a qualified Project Manager, the appropriate number of analysts, along with full IT support, and a competent program/developer team, who come together to create successful solutions for your business.

Additionally here at ARDEM, we take pride in becoming a part of your business team and are always available exactly when you need us. We listen to your needs. The ability to scale when needed is always just a simple phone call away.

Advantages: Multiple Skill Sets at one effective rate, Fully-Equipped Team, Project Managers, Data Analysts, Data Scientists, Quality Control Team, IT Support, Net Developer, Programmers. 

Services: Business Process Solutions, Back Office Support Services, Accounts Payable, Invoice Management Solutions.

One of the biggest concerns while outsourcing your business processes is the fear of data theft or breach. While your fears are completely justified, it is important to know that outsourcing companies are equally serious about this threat and employ a series of security measures to protect your sensitive data. 

At ARDEM, we recognize that with data security comes great responsibility, and that’s exactly why we practice ISO27001- this addresses security at 3 main levels: Physical, Network, and Employee.  Appropriate redundancies are in place at all 3 levels. Standard practice for us includes VPNs, SSLs, encryption protocols during file transfer and at rest, Biometric security protocols, as well as HIPAA, PCI and GDPR compliance.

Apart from our security compliances and protocols, we are also extremely careful about who we expose your data to. In terms of our data entry services, access to sensitive data is strictly on a need-to-know basis, and we have measures in place that ensure that your data cannot be moved, saved, edited, or seen by unauthorized team members.

Our foundation started 16 years ago working as a U.S. Federal Government contractor. We know security! Processing Confidential Materials is our forte. Throughout the lifetime of our company, there has never been any data breach of any kind. Please ask for more security information to be provided during the initial discovery.

Advantages: ISO27001, SOC2, HIPAA, PCI, GDPR Compliances, Stringent Security Measures, Assured Data Security.

Services: Data Extraction, Data Mining, Data Analysis, Data Capture.