May 15

How Workflow Automation Propels Business Process Improvement

By admin Business Process Outsourcing, Automation

In today’s competitive environment there is very little room for error and even less room for operational delays and inefficiencies which leads to a constant need for business process improvement. Backed by automated workflows and smart processes, businesses are continually redefining the limitations of what they can achieve and being left behind is simply not an option.

Business process improvement or BPI refers to the practice of analyzing, redefining and improving essential business processes for optimum performance and improving the quality of customer experience.

May 13

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The Importance of Training Remote Employees

By admin Management, Business Process Outsourcing

The world has undergone a rapid transformation and the workplace hasn’t been left untouched. The sudden switch to remote working has many companies clamouring to adjust to conditions of the new digital workplace while discovering ways to effectively train remote employees.

The need of the hour is to equip your teams with effective collaboration tools and subscribe to a secure digital workplace that offers extensive connection, communication and sharing features.

However, merely equipping your remote teams is not enough. This is the time to build a strong team, leverage diverse talent and create protocols for remote working.

May 08

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Why Your Business Needs Transaction Processing Services?

By admin Business Process Outsourcing, Data Entry Services

Every business, whether big or small, runs on high-scale transaction processing that is essential for the smooth functioning of everyday and overall operations.

Processing large amounts of transaction data can be quite a time-consuming and expensive task. It is not just a matter of processing a large volume of data and allocating precious internal resources to do so. As you expand your services, you will need to hire more and more skilled resources to keep up with the increased volume of transactions.

In fact, simply processing the data is not enough. You need to do it with a great deal of accuracy and on time so that you can stay ahead in these competitive times.

So, what is the perfect solution for processing large volumes of transaction data swiftly and accurately?

May 06

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Can BPO Services Help Companies Gain Competitive Agility?

By admin Business Process Outsourcing

The modern age is one of technological innovation and positive customer experience that depends on faster processing and delivery of products and services. As companies race against each other to provide superior services, they need to be incredibly agile to adapt to the constantly changing needs and demands of today’s world.

It is hard to juggle everything from running internal operations smoothly to delivering high-quality products or services on-time and adapting based on the latest market trends. However, one swift and effective way to gain competitive agility is by opting for outsourcing or BPO services that help perform essential business tasks with greater accuracy and speed.

May 01

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Promoting Virtual Collaboration While Working Remotely

By admin Business Process Outsourcing, Business Trends

Whether you are well accustomed to working from home or have had to adjust to this new way of working during the current situation, you need creative methods to stay productive at home and manage employees who are working remotely.

Working from home comes with its own set of challenges, you need to make sure that your business keeps running while managing remote workers and making sure that all your services run cohesively.

So, in order to make the most of your remote work teams, you need to have certain strategies in place to create synergy and positive collaboration.

Now, there’s no need to rack your brain while searching for answers. We’ve done the work for you and here are the best strategies to promote virtual collaboration while working remotely:

Apr 30

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How to Build Supply Chain Resilience

By admin Business Process Outsourcing, Logistics

The COVID-19 pandemic has created a series of rippling effects, impacting not just the healthcare system but also disrupting the global economy and growth trajectory. One such major disruption can be seen in the disturbance of the supply chains. Therefore, the need of the hour is to build supply chain resilience.

The current situation isn’t just worrying for logistics operators; disruption of supply chains can result in a severe shortage of essential medical supplies and everyday necessities like food and sanitation supplies with disastrous consequences.

Now, more than ever, it is important to build resilient supply chains to ensure that necessities reach wherever required. In fact, almost 94% of companies have suffered supply disruptions due to the COVID-19 crisis. This is a problem that needs to be addressed as soon as possible.

Apr 24

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Will Social Distancing Require Working Remote?

By admin Business Process Outsourcing, Business Trends

Social distancing has proved to be an effective solution to flatten the curve of COVID-19. While you may be tired of hearing about COVID-19, the fact is that it is the biggest global crisis that we have faced since World War II.

Whether we look at major world powers or developing countries in the throes of advanced development, all have been severely impacted by the exponential spread of this virus.

As the situation progresses, most businesses have been forced to switch to the remote mode of working but many lack effective collaboration tools to manage remote teams effectively and securely.

However, one positive impact can be seen in the rise of remote work teams. The next stage of globalization involves the creation of global teams that leverage diverse talent and are capable of functioning in disruptive scenarios.

Apr 22

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How to Securely Work with Remote Teams

By admin Business Process Outsourcing, Management

In the age of social distancing and quarantine, running operations smoothly requires people to work remotely and be successful in collaborating online. This, in turn, requires swift and effective solutions to solve the problem of how to securely work with remote teams.

As businesses and firms shift to remote models of working, the new virtual workplace needs a new set of codes for effective supervision and collaboration. Another important factor that you need to take care of is securing your employees’ work and sensitive data that is shared across systems via cloud servers.

According to the FBI, their Internet Crime Complaint Center (IC3) has seen a spike of nearly 300% in the number of cybersecurity complaints it receives daily during the COCID-19 crisis in comparison to the complaints they received before!

Apr 17

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10 Reasons You Should Outsource Your Freight Billing

By admin Logistics, Business Process Outsourcing

Transporting goods across the country is a daunting task in itself. Keeping track of the complicated paperwork that must accompany every completed delivery isn’t easy either. From issuing load statements to freight billing and auditing, carrying out effective logistic services needs a lot of back-office support and work. So are you contemplating whether or not to go for logistics outsourcing services?

So, what is the best way to create and manage your logistics paperwork, including processing freight bills and the bill of lading for every completed transaction? Hiring an expensive in-house team to deal with mounting paperwork typically yields inaccuracies and delays. Alternatively, outsourcing these essential, yet repetitive, tasks to a specialized outsourcing team offers the opportunity to build scalable solutions for your freight billing and other essential services.

Apr 15

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Business Survival Strategies During the COVID-19 Crisis

By admin Business Process Outsourcing, Business Trends

The current pandemic has not just created a medical crisis but also an economic crisis with companies clamouring for business survival strategies to weather the losses incurred in the current scenario.

In times of social distancing, quarantine and lockdowns, how does one keep their business running against all odds? According to the latest survey by Gartner, a mere 12% of the respondents believed that they were sufficiently prepared to deal with the repercussions of COVID-19 and its after-effects. 56% said they were somewhat prepared while 11% said that they were relatively less prepared or very unprepared. These numbers can give you an idea of the global scenario everywhere.

So, while you are waiting for that government bailout to come through, what are the business survival strategies that you can implement to ensure that you are able to sail through the storm and emerge battered but victorious in the end?