In 2025, automation in business is a strategic necessity. From improving efficiency to reducing operational costs, automation has transformed how businesses operate. Read More
Order Management is a major aspect for every manufacturing firm whether retail or business focused. A fledgling business is competent to handle orders via small manual transactions and notations. Read More
The global business process outsourcing market is expected to grow by 105.49 billion USD between 2020 to 2024 and this spike in numbers can be attributed to the transformation brought about by automation.
In today’s world, technology is the single unifying factor that is transforming everything, from the way we carry out everyday essential tasks to the way we work, share and collaborate. If steam power was the driving force behind the industrial revolution, then advanced, cognitive automation can be rightly called the driving force behind the digital transformation in business.
In today’s competitive environment there is very little room for error and even less room for operational delays and inefficiencies which leads to a constant need for business process improvement. Backed by automated workflows and smart processes, businesses are continually redefining the limitations of what they can achieve and being left behind is simply not an option.
Business process improvement or BPI refers to the practice of analyzing, redefining and improving essential business processes for optimum performance and improving the quality of customer experience.
The top business process outsourcing trends continue to be an increased use of AI, increased use of business process automation and a larger move to the use of cloud services delivered from cloud platforms.
During the initial years, outsourcing was only used for basic processes such as data entry and payroll processing. However, as connectivity expanded and the technological skills of BPO companies advanced, businesses started outsourcing more and more processes/services. Today, you can outsource many backend processes and financial/operation functions such as invoice management, accounts payable processing, survey reporting, and utility bill management to name a few.
This has driven innovation and created new business process outsourcing trends and practices.
When outsourcing work that you are currently doing in-house a decision has to be made. Do you want to only hire out the people doing the task, or, are you looking to outsource the complete process as managed services? Read More
The cost benefits of outsourcing a business process occur in three phases. In order to continue benefiting from outsourcing, it is important to create a plan for growth and innovation.
Immediately upon Outsourcing
Continue Savings as Your Work Volume Increases
More Savings from Innovation
Outsourcing is a fantastic way for businesses to improve efficiencies and performance. Business process outsourcing, or BPO, is the practice of contracting a specific work process or processes to an external service provider. Here at ARDEM Incorporated, we build the best outsourcing solutions by melding skilled people, effective processes, and innovative technologies. We work with businesses of all sizes, from independent consultants to large companies. Read More
Our customers come to us because they want to reduce costs. They come to us when they want to improve their process efficiency to deliver success to an outsourcing project. At ARDEM we build business process automation solutions to help our clients cut their back-office processing costs and improve their business work processes.
Over three decades of successfully delivering projects to my clients, I have learned that answering the following questions have helped me achieve success. Read More