As per a recent Deloitte study, the COVID-19 pandemic has altered the course of BPO solutions and data entry services significantly, propelling them towards greater transparency and innovation for higher flexibility and deeper business insights.
Even as the sudden and unprecedented switch to remote working took the world by surprise last year, BPO companies like ARDEM channeled their remote working and collaboration capabilities to help companies adapt to the changing times.
ARDEM has been working with a leading survey research and evaluation firm that looks into the information requirements of the public sector and has been serving local government agencies for over 20 years. The research center provides state and national level agencies with advanced insights (collected via surveys) that help them enact impactful policies and programs, and was looking for an outsourcing company that could assist them in survey processing.
More and more businesses today are opting to outsource their data entry and transactional processes to a partner who can handle and manage data with greater accuracy while driving down their operating costs and enhancing efficiency.
Outsourcing essential but repetitive business tasks can help you streamline back-office functioning and gain competitive agility. The competitive advantage in allocating business functions like data entry and document processing to a trusted data entry company is that doing so frees your internal resources to focus on your core competencies.
Every business, whether big or small, runs on high-scale transaction processing that is essential for the smooth functioning of everyday and overall operations.
Processing large amounts of transaction data can be quite a time-consuming and expensive task. It is not just a matter of processing a large volume of data and allocating precious internal resources to do so. As you expand your services, you will need to hire more and more skilled resources to keep up with the increased volume of transactions.
In fact, simply processing the data is not enough. You need to do it with a great deal of accuracy and on time so that you can stay ahead in these competitive times.
So, what is the perfect solution for processing large volumes of transaction data swiftly and accurately?
We have all heard the phrase — “as mysterious as the dark side of the moon,” but the fact of the matter is that in today’s age of space exploration and satellite technology, there isn’t much mystery left.
So, if mankind has been able to solve the mystery of the dark side of the moon, then why hasn’t it been able to solve the mystery of dark data?
In the modern era of digitization, everything runs on data. As we make further inroads into the upcoming age of artificial intelligence and smart automation, the way we capture, extract and process data will undergo a drastic transformation and require smarter data entry services.
As more and more organizations digitize their records and more businesses start opting for real-time data processing, data entry services need to be well defined and incorporate strong process management aided by technology, especially in the outsourcing industry.
In the Survey Workstream at ARDEM, we process a very large number of Surveys daily. These surveys are for multiple different clients and each survey content and format is different. The processing of surveys requires an excess of a hundred separate steps. Starting with sorting and separating of different surveys, file encryption and decryption, data capture of hundreds of fields, data quality audits, data tabulation, creation of presentation charts and ending with data delivery. As a result, businesses often find this process to be time consuming and inefficient. ARDEM utilizes bots for collecting and reporting data from surveys to help automate this process. Read More
Ecommerce is one of the largest and most successful online businesses today, turning in massive profits daily. However, the amount of data tracking and management strategy that goes into its daily routine can be a bit overwhelming. The inventory management process is one of the most challenging aspects of running an eCommerce business. This is obviously due to a large number of products and commodities being constantly tracked, an oversight is always a possibility and this is why one must have well-structured inventory management solutions to scale availability of products, scarcity, up-sales and other parameters of the business. Read More