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business process outsourcing

Dec 27
Love1

What is Business Process Outsourcing?

By Business Process Outsourcing, Business Trends

Simply put, Business Process Outsourcing (BPO) is a process by which any business organization delegates non-primary business tasks to a third party. This enables the ability to increase focus on the primary activities of running the business. BPO companies provide all sorts of services, such as, Human Resources (HR), Customer Relations, Data Entry Services, Call Center Services, Accounting Services, etc.

Today, the outsourcing environment has become so diverse that companies can outsource their entire workflow. Read More

Aug 07
Love1
success on an outsourcing project

4 Factors that Help Deliver Success on an Outsourcing Project

By Business Process Outsourcing

Our customers come to us because they want to reduce costs. They come to us when they want to improve their process efficiency to deliver success to an outsourcing project. At ARDEM we build business process automation solutions to help our clients cut their back-office processing costs and improve their business work processes.

Over three decades of successfully delivering projects to my clients, I have learned that answering the following questions have helped me achieve success. Read More

Mar 14
Love4
What Are the Challenges of Utility Data Collection?

What Are the Challenges of Utility Data Collection?

By Document Processing, Utility Bill Processing

The need for data has been rising in demand for utility and sustainability providers. Utility data provides important historical and trend data that allows businesses to analyze and forecast usage as well as flag any discrepancies that may arise in a bill. As a result, there is increasing pressure for these companies to build a growing database of utility data that provides greater visibility. The challenge many of these companies are facing comes from the manual nature of collecting bills and entering them into a system. Utility bill management often requires collecting and normalizing data. In order to overcome the challenges of utility data collection, utility solution providers are searching for a more automated solution. Read More

Feb 13
Love2
How Can You Solve In-House Employee Turnover?

How Can You Solve In-House Employee Turnover?

By Business Process Outsourcing, Business Trends

Seasonal businesses tend to find themselves looking for temporary employees due to the constant ebb and flow of productivity. In some cases, it can be difficult to predict the amount of needed resources which causes businesses to quickly hire and train temporary employees. As a result, many rely on the help of temp agencies and often overlook the hidden costs while retaining a high turnover rate. Outsourcing can help reduce employee turnover and offers the flexibility to bring in or reduce the number of resources to work in tandem with your business. Read More

Nov 20
Love3
Outsourcing Disadvantage Myth: Loss of Managerial Control Due to Outsourcing

Outsourcing Disadvantage Myth: Loss of Managerial Control Due to Outsourcing

By Business Process Outsourcing, Business Trends

A common concern for many businesses that are deciding to outsource is the fear of losing control of their business process. Quite often we hear of businesses that have had negative past experiences of offshore outsourcing which ended up becoming more of an outsourcing disadvantage than a cost-effective solution. So how do some businesses find success while others suffer the consequences? One of the best practices for successful outsourcing is to clearly define your process, keep an open line of communication, and have proper documentation of work. Read More

Nov 06
Love2
How Does a Virtual Assistant Compare to Business Process Outsourcing Services?

How Does a Virtual Assistant Compare to Business Process Outsourcing Services?

By Business Process Outsourcing, Business Trends
A virtual assistant is a great short-term solution to lighten your workload, but without properly defining tasks it can become a question of pros vs. cons. With the growth of technology, it has provided businesses with the opportunity to hire freelancers, software agents, and even outsourced workers to manage the strain of a growing business. Read More