Skip to main content
search
Tag

outsourcing

Looking for an Effective Way to Work from Home? We have a Cloud-Based Solution for You!

Looking for an Effective Way to Work from Home? We have a Cloud-Based Solution for You!

By Business Process Outsourcing

As the world faces the biggest health crisis since the 2009 Swine Flu outbreak, we need to stay strong and come together as a community to combat COVID-19 and keep our loved ones safe. This means practising social distancing and opting for work from home as required. 

The first and most important thing to do is to not give in to the panic and mass hysteria and to follow the official WHO Guidelines for prevention and safety. Another thing to keep in mind during these trying times is to trust information only from reliable sources and to not credit every piece of information circulating on social media. 

While the outbreak of COVID-19 has created many challenges, a major problem being faced by many across the world is the challenge of how to conduct essential business processes as they work from home. 

Read More

Top 10 Business Process Outsourcing Trends

Top 10 Business Process Outsourcing Trends

By Business Process Outsourcing

The top business process outsourcing trends continue to be an increased use of AI, increased use of business process automation and a larger move to the use of cloud services delivered from cloud platforms.

During the initial years, outsourcing was only used for basic processes such as data entry and payroll processing. However, as connectivity expanded and the technological skills of BPO companies advanced, businesses started outsourcing more and more processes/services. Today, you can outsource many backend processes and financial/operation functions such as invoice management, accounts payable processing, survey reporting, and utility bill management to name a few. 

This has driven innovation and created new business process outsourcing trends and practices. 

Read More

What is Business Process Outsourcing?

By Business Process Outsourcing

Simply put, Business Process Outsourcing (BPO) is a process by which any business organization delegates non-primary business tasks to a third party. This enables the ability to increase focus on the primary activities of running the business. BPO companies provide all sorts of services, such as, Human Resources (HR), Customer Relations, Data Entry Services, Call Center Services, Accounting Services, etc.

Today, the outsourcing environment has become so diverse that companies can outsource their entire workflow. Read More

Top 5 Technologies Impacting Utility Bill Processing

Top 5 Technologies Impacting Utility Bill Processing

By Document Processing, Utility Bill Processing

Data entry is the most commonly implemented method of utility bill processing. However, traditional data entry methods are incredibly inefficient. While there have been improvements over time, many businesses are still inefficiently entering utility bills by hand. This slow and redundant process has a higher likelihood for errors and a slower cycle time increases the chance of late payments. With the rise in automation technology, businesses have been finding solutions to utilize technologies impacting utility bill processing. Read More

In-House Cloud Management vs Cloud Outsourcing

In-House Cloud Management vs Cloud Outsourcing

By Business Process Outsourcing, Data Security

Cloud computing offers on-demand network access for a variety of different tools and resources providing businesses with increased flexibility and improved management. Businesses quickly find that an in-house IT management team becomes costly. Outsourcing companies can provide customized cloud service solutions based on the unique needs of a business whether it is just a server to view and upload documents or a fully outsourced process. Outsourcing cloud management enables the ability to provide technology solutions at a lower cost while also providing back-end IT support to meet all in-house business challenges. Read More

How Can You Solve In-House Employee Turnover?

How Can You Solve In-House Employee Turnover?

By Business Process Outsourcing

Seasonal businesses tend to find themselves looking for temporary employees due to the constant ebb and flow of productivity. In some cases, it can be difficult to predict the amount of needed resources which causes businesses to quickly hire and train temporary employees. As a result, many rely on the help of temp agencies and often overlook the hidden costs while retaining a high turnover rate. Outsourcing can help reduce employee turnover and offers the flexibility to bring in or reduce the number of resources to work in tandem with your business. Read More

Transforming Data Through Automated Data Capture

Transforming Data Through Automated Data Capture

By Business Process Outsourcing, Business Process Automation, Data Entry Services

In today’s business world, there is a greater need for increased efficiency to capture, understand, and utilize large sets of data. Automated data capture optimizes the ability to extract data through automated means. Simply put, it helps reduce the amount of time and effort required to process data-intensive processes. Automation of the data extraction process also helps streamline and maintain data consistency to reduce manual errors. Read More

Unlocking Your Potential Through Business Process Automation

Unlocking Your Potential Through Business Process Automation

By Business Process Outsourcing, Business Process Automation

In order to meet the needs of the current business world, businesses will need to increase operational growth in order to attain an optimal ROI. The goal is to increase productivity without increasing costs which makes automation the best solution for this task. With an automated process in place, there is an increase in consistency, reduced error rates, and helps free up staff members to concentrate on core competencies. Business Process Automation (BPA) incorporates the use of intelligent automation to streamline your current processes. Read More